Amanda Tibbals | Page 6

Galleria BMW responded

Omar, thank you so much for taking the time to share this thoughtful and detailed review. We’re truly grateful for your kind words about Amanda. She is an exceptional member of our team, and it means a great deal to hear that her professionalism, patience, and genuine care made such a positive impression throughout your decision-making process. We completely understand that finding the right vehicle is a personal journey, and we’re glad Amanda was able to support you without pressure while ensuring you had everything you needed. Your recognition of her continued kindness—even after you chose the IS500—speaks directly to the level of service we strive to provide every guest, regardless of the outcome. Congratulations on your new vehicle, and thank you again for recommending Amanda and Galleria BMW. If we can ever assist you in the future, whether with questions, service needs, or exploring BMW again down the road, we’d be honored to help.

Galleria BMW responded

Thank you for sharing your feedback with us! We’re glad to hear that you found our staff friendly and that the negotiation process felt fair. We also appreciate you bringing the closing-price mix-up to our attention — while we’re happy it was resolved quickly and without any hassle, it’s absolutely something we will review internally to prevent future inconvenience. We’re thrilled that you love your new car, and we truly look forward to serving you again in the future. If you ever need anything at all, please don’t hesitate to reach out.

Galleria BMW responded

Thank you for your review! We’re glad to hear that Amanda delivered excellent customer service. We appreciate your honest feedback regarding the negotiation process, and we’re always working to ensure a better experience for our guests. Your comments are truly valuable to us.

Galleria BMW responded

Thank you for the great review! We’re thrilled to hear that you found our team easy to work with and our customer service exceptional. We truly appreciate your trust and look forward to helping you with your next purchase!

Galleria BMW responded

Thank you so much for sharing this incredible review! We’re thrilled to hear that Amanda and the entire Galleria BMW team delivered one of the best dealership experiences you’ve ever had. Amanda’s patience, dedication, and commitment to securing the best deal—especially for an out-of-state purchase—are exactly what we strive for with every guest. It means a lot that you placed your full trust in us, and we’re grateful we could make the process seamless and worry-free. We’d love to bring the whole team to Atlanta if we could! Until then, we look forward to welcoming you back for your next purchase. Thank you again for choosing Galleria BMW!

Galleria BMW responded

Thank you so much for the kind words! We’re thrilled to hear that Amanda and the rest of our team made such a positive impression. Providing top-notch service is what we strive for every day, and it means a lot to know you’d recommend Galleria to others. We truly appreciate you and look forward to welcoming you back anytime!

Galleria BMW responded

Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that Amanda provided such a smooth, professional, and well-prepared visit for you. Having the vehicles ready, along with the Carfax reports and inspection details, is exactly the kind of service we aim to deliver, and we’re glad it helped make your comparison and decision process easier. Your kind words mean a lot to our team, and we truly appreciate the opportunity to earn your business. If you have any further questions or need anything as you move forward, we’re always here to help! Enjoy exploring your options, and thank you again for choosing us.

Galleria BMW responded

gulfshore1, Thank you so much for your kind words about Amanda, Cody, and our dealership. We truly could not be more pleased to hear that you had such an amazing time working with us purchasing your new BMW! We really appreciate your business and trust, and we hope to continue to work with you in the future. Welcome to our Galleria BMW Family!

Galleria BMW responded

mylexus, Thank you so much for your kind words and business. We truly could not be more pleased to hear that you had a knowledgable, courteous, organized, nice, attentive, and hospitable time working with our entire dealership and team. We really appreciate you, and we hope to continue to work with you in the future! Thank you!!