Amanda Gutierrez
Amanda Gutierrez at Mastrovito Hyundai
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Amanda Gutierrez

Service Advisor

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.8
21 Reviews

Dealership Experience

11 mos

Industry Experience

11 mos

Languages Spoken

English English

4.8

21 Reviews

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21 Reviews of Amanda Gutierrez

January 12, 2025

Dealership Rating
Employee Rating

I had a very easy buying experience here. The dealer understood what I was looking for and what my constraints were and we worked together to find a car that fit my budget and more importantl More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Snell, MIKE CARDELLO

Jan 21, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

January 05, 2025

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Employee Rating

Exceptional service as usual. Very personal and professional service and customer service. Never had a bad experience,!!!!! More

by cobbg089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

January 04, 2025

Dealership Rating
Employee Rating

Every time I go to the dealership it is a positive experience. Everyone is very friendly and helpful. They are a great group of people! More

by SUENTOM25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser

Jan 21, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

January 01, 2025

Dealership Rating
Employee Rating

When you arrive at Mastrovito to pick up or drop off your car, the service personnel always greet you ready to assist with any situation with professionalism and friendliness. They even take the time to know More

by kseyoung4315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

December 24, 2024

Dealership Rating
Employee Rating

I cannot believe I was charged 320 and the problem was just the battery needed replacing that’s why I had intermittent starting issues. Shame on them for not testing the battery first. I guess just a way More

by MATREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Renee Hartnett , Tyler Bach

Jan 21, 2025

Mastrovito Hyundai responded

Hello - my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I've reviewed the multi-point inspection report determining your battery health prior to it being changed. Please feel free to reach out to 315-404-8440. I'd love the chance to speak with you.

December 23, 2024

Dealership Rating
Employee Rating

Mastrovito Hyundai stands by what they sell. The owner is personally engaged with serving his customer base, and the management team is great. Kristian is extremely personable and great to wor More

by vecflaim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

November 24, 2024

Dealership Rating
Employee Rating

Everything was great. Tyler took good care of me and my vehicle. Would go back again. More

by ABoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

November 17, 2024

Dealership Rating
Employee Rating

Always amazing service, really appreciate the assistance and help always provided. Thank you so much! More

by laurencew10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

November 15, 2024

Dealership Rating
Employee Rating

The dealership was dishonest in how they sold the extended maintenance plan when we bought out 2023 Sonata. We found out very surprisingly that they were only "free" as it was put to us up through a More

by bussross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 12, 2024

Dealership Rating
Employee Rating

Great service thanks for getting the undercoating updated they should me what gets coated and what doesnt get coated More

by brianhiker46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

1

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