Dealership Experience
11 mos
Industry Experience
1 yr, 9 mos
58 Reviews
Write a Review58 Reviews of Alyssa Raby
October 31, 2024
Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More
Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada, Jenah Huff, Scott Phegley, Todd Kelly
September 12, 2024
Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. I would suggest anybody to reach out and work with them. More
Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada, Jenah Huff, Scott Phegley, Todd Kelly
August 13, 2024
Great customer service! When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. More
Other Employees Tagged: Brian Land
August 08, 2024
I had an issue with a brand new 2024 Acadia Denali. When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail i When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail it down at first. Since this Acadia incorporated new features there were some unknowns to deal with. They continued to research the issue and found that the problem was something to do when it was manufactured. It didn’t take long to make the correction. Great work guys. The vehicle is super and fun to drive. Thank you. More
Other Employees Tagged: Brian Everhart
July 31, 2024
Everyone was absolutely wonderful and helpful! Top notch service! The service center is top notch with everything! Top notch service! The service center is top notch with everything! More
Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada
June 30, 2024
Very clean atmosphere. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. More
Other Employees Tagged: Terrie Horton, Jimmy Carpenter, Enoch Kritzell
June 22, 2024
Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More
Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Sebastien Granger, Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada
June 15, 2024
I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More
Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada