Alyssa Raby
Alyssa Raby at Robert Brogden Buick GMC
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Alyssa Raby

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7
58 Reviews

Dealership Experience

11 mos

Industry Experience

1 yr, 9 mos

4.7

58 Reviews

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58 Reviews of Alyssa Raby

October 31, 2024

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Employee Rating

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u More

by randy.tostenson
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 12, 2024

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Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. More

by SHAWN.SMITH
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2024

Robert Brogden Buick GMC responded

Thank you for the wonderful review, Shawn! We truly appreciate your kind words about the service and support you received at Robert Brogden Buick GMC. It's great to hear that you found our team to be honest and helpful. We look forward to assisting you again in the future, and don’t hesitate to spread the word about your positive experience! Sincerely, The Robert Brogden Buick GMC Team

August 13, 2024

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Great customer service! When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. More

by tlusk73
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Recommend Dealer
Yes

Other Employees Tagged: Brian Land

Aug 14, 2024

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service at Robert Brogden Buick GMC. It's fantastic to know that our team was able to assist you efficiently and accommodate your needs. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 13, 2024

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Great experience. Kind, friendly and efficient. It was an experience that I got to tell others about More

by glc192
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Recommend Dealer
Yes
Aug 14, 2024

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your positive feedback about your experience at Robert Brogden Buick GMC. It's great to hear that our team was kind, friendly, and efficient. We hope to see you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 08, 2024

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Employee Rating

I had an issue with a brand new 2024 Acadia Denali. When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail i More

by CJBLIESE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Everhart

Aug 09, 2024

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that our team at Robert Brogden Buick GMC was able to resolve the steering issue with your 2024 Acadia Denali. We appreciate your patience as we worked through the troubleshooting process and are thrilled that you find your vehicle super and fun to drive. Your kind words mean a lot to us! We look forward to seeing you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 31, 2024

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Everyone was absolutely wonderful and helpful! Top notch service! The service center is top notch with everything! More

by M.SWARTZ2262
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Recommend Dealer
Yes
Aug 01, 2024

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the team and our service center at Robert Brogden Buick GMC. It's wonderful to hear that you had a great experience with us. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 11, 2024

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I was in and out for an oil change in less than an hour. Very friendly and helpful advisor. More

by STUWAYNE1
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Recommend Dealer
Yes
Jul 12, 2024

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We appreciate your 5-star review, and we're thrilled to hear that our team provided you with efficient and friendly service during your oil change. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 30, 2024

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Very clean atmosphere. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. More

by ISAAC7499
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Recommend Dealer
Yes
Jul 01, 2024

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are thrilled to hear about your positive experience with our team and the clean atmosphere. It's always our goal to provide excellent service bright and early at 7 a.m. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 22, 2024

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Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY
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Recommend Dealer
Yes
Jun 24, 2024

Robert Brogden Buick GMC responded

Thank you for the kind words, Spencer! We are delighted to hear that we could turn your unfortunate car situation into a positive experience. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

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Employee Rating

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62
Service Price Transparency
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Recommend Dealer
No
Jun 17, 2024

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

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