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Alvin De La Cruz
Alvin De La Cruz at Reliable Nissan
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Alvin De La Cruz

Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Alvin De La Cruz

February 08, 2025

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Employee Rating

They are always friendly, but when it comes to fixing my car i’m always having issues. They have tried to charge me for “new parts” when those parts aren’t even needed to fix my car. They had pulled my push More

by ariamincey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 10, 2025

Reliable Nissan responded

We understand how frustrating it must be to deal with repeated issues when bringing your vehicle in for service. Our goal is to provide thorough and effective repairs, and it’s concerning to hear that this has not been your experience. We would like to address your concerns in more detail and find a resolution for you. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further

January 21, 2025

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Employee Rating

My car was handled fast, professionally and with up most customer service and support. 10/10 services would recommend. More

by BRENNADELOWERY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abdul Kebe, Steve Vigil, Aidan Bryan, Isaac Avila, Daniel Jurado, Jessica Esparza, Ramon Mendoza, Nick Anaya, Manny Garcia

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Jan 22, 2025

Reliable Nissan responded

Brenna, we’re thrilled to hear you had such a positive experience! Our team strives for excellence, and your recommendation means the world to us. Thank you for taking the time to share your feedback!

December 31, 2024

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Employee Rating

I had a bad experience and will never go back again. Couldn't even get my second key to my vehicle. Sales person and everyone was awful. More

by Montoyamarie202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Laura Myers , JERRY SHOULD BE THERE HE HAS NO IDEA WHAT IS HAPPENING.

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Jan 02, 2025

Reliable Nissan responded

We understand how important it is to have a seamless and positive interaction, especially when it comes to getting all the necessary aspects of your purchase, such as your second key. We apologize for the inconvenience and frustration this caused. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

November 01, 2024

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Employee Rating

We really liked how they treated us. They really gave us the deal we needed. More

by elianatr8679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Sorensen, Laura Myers, Aidan Bryan, Isaac Avila, Laura Mcclaskey, Adrian Reynolds, Oscar Munoz, Daniel Jurado, Cesar Chavez

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Nov 01, 2024

Reliable Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and that our team was able to provide you with the deal you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future!

November 01, 2024

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Employee Rating

Isaac, braden and alvin were wonderful and helped me get into a brand new car. Thank you for everything you did More

by ehronich
Recommend Dealer
Yes

Other Employees Tagged: Isaac Avila, Braden Thurston

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Nov 01, 2024

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac, Braden, and Alvin provided you with such great service in helping you get into your new car. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new vehicle, and we look forward to serving you again in the future!

October 27, 2024

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Employee Rating

Very fast and excellent customer service very helpful and very pleased with how they were with everything. More

by PRINCESSP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with our customer service team. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

October 10, 2024

Dealership Rating
Employee Rating

Alvin Did a great job showing different options . . thanks to reliable Nissan . Will come here again More

by Jessica ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 14, 2024

Reliable Nissan responded

Thanks, Jessica! We're thrilled to hear that Alvin provided you with great options. Your positive experience means a lot to us. We look forward to welcoming you back to Reliable Nissan!

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