Alvin Crowder
Alvin Crowder at BMW of Orland Park
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Alvin Crowder

Sales Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.6
51 Reviews
4.6

51 Reviews

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51 Reviews of Alvin Crowder

December 16, 2024

Dealership Rating
Employee Rating

Travel 45 minutes anytime I need services. Orland Park is the place to be the staff and ambiance are always personable and professional. More

by C.TASHON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hatchett, Jason Jakubowski, Nick Shellberg , Sid A. 12 stars!

Dec 16, 2024

BMW of Orland Park responded

We're delighted to hear that the drive is worth it for you and that our team at BMW of Orland Park consistently provides a personable and professional experience. Thank you for your loyalty!

Dec 16, 2024

BMW of Orland Park responded

Thank you so much for your loyalty and for making the trip to visit us! We're thrilled to hear that you find Orland Park to be worth the drive. Our team strives to provide a personable and professional experience, and we're so glad that comes through. We truly appreciate your trust and look forward to continuing to provide you with top-notch service in the future! Best Wishes, BMW Of Orland Park

December 15, 2024

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Employee Rating

Always the best service providers. great for there quick response and knowledge, also very nice and professional More

by Ibrahim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush, Dion Grace

Dec 16, 2024

BMW of Orland Park responded

Ibrahim, thank you for the kind words! We're delighted to hear that our team at BMW of Orland Park provided quick and professional service. We appreciate your support!

Dec 16, 2024

BMW of Orland Park responded

Thank you for your kind words! We're so glad to hear that you consistently have a great experience with our team. Providing quick, knowledgeable, and professional service is always our goal. We truly appreciate your loyalty and look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

December 14, 2024

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James is always pleasant and provides the best customer service ever! Such a pleasure knowing he will make sure everything is taken care of on my vehicle. Thank you James!!!!!!!! More

by LASHAWNPAYTON921
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett

Dec 16, 2024

BMW of Orland Park responded

We're delighted to hear that James consistently provides top-notch service at BMW of Orland Park! Thank you for sharing your experience, and we're glad he takes such great care of your vehicle.

November 24, 2024

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I have purchased many vehicles from this dealership and I have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth proc More

by NATOURFATHI
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2024

BMW of Orland Park responded

We're delighted to hear that Will and Mahdi made your experience at BMW of Orland Park exceptional! Thank you for your continued trust in us, and we look forward to assisting with any future vehicle needs.

November 09, 2024

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Employee Rating

Outstanding customer service friendly and helpful my experience was exceptional I would recommend anyone to make a purchase More

by WANDA0724
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Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush

Nov 11, 2024

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at BMW of Orland Park was exceptional. We appreciate your recommendation and look forward to assisting more customers like you in the future!

October 07, 2024

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Employee Rating

Rich is the absolute best at what he does! Will be seeing you again for sure More

by Gary GK
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

BMW of Orland Park responded

Thank you, Gary, for stopping by to leave Rich and BMW of Orland Park a wonderful review. We look forward to serving you in the future!

September 21, 2024

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Employee Rating

Mateen was fantastic to work with. Extremely knowledgeable and great communication. He was willing to go that extra mile for us. We will definitely buy from him again. The whole exp More

by davedykstra525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen

Sep 23, 2024

BMW of Orland Park responded

Thank you for sharing your positive experience! We're delighted to hear that Mateen provided exceptional service at BMW of Orland Park. We look forward to assisting you again in the future!

August 16, 2024

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Employee Rating

Great experience with the team there they were professional and made sure I was happy with my purchase More

by keannawilliams6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra

Aug 16, 2024

BMW of Orland Park responded

Keanna, we're glad to hear you had a great experience with our team at BMW of Orland Park! Enjoy your new purchase and thanks for the feedback!

July 25, 2024

Dealership Rating
Employee Rating

I will never purchase a vehicle from this dealership again . Very disorganized company and it takes all day to purchase a car . Purchasing my house was quicker. More

by nhdal45
Recommend Dealer
No

Other Employees Tagged: Marc Boomsma , Amir Abedrabo, Isaak Montes

Jul 25, 2024

BMW of Orland Park responded

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience at our dealership. As our staff is in adjustment to new policies the car buying experience may take slightly longer than normal. We strive to provide a smooth and efficient process for all our customers, and it’s clear we fell short in your case. We understand how important your time is, and we apologize for any inconvenience you experienced. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services. Best Wishes, BMW Of Orland Park

June 01, 2024

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Employee Rating

Jason Jakubowski ordered the parts I needed. Part s came in exactly when he said they would. Jason called and the very next day the repair was completed. Cant ask for much MORE! More

by YMAPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vosler

Jun 03, 2024

BMW of Orland Park responded

We're delighted to hear that Jason provided such efficient service at BMW of Orland Park! Thanks for sharing your positive experience, and we're here if you need anything else.

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