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Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
236 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

4.9

236 Reviews

Write a Review

236 Reviews of Ally Gallagher

September 28, 2025

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Employee Rating

Everyone was great to work with. Only thing I didn't like is the 15 work minimum requirement on this review form. More

by DSHIPLEY250
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Recommend Dealer
Yes
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Sep 29, 2025

Crest Volvo Cars responded

We are privileged to have had the opportunity to work with you and appreciate your kind words about our team. It means so much to us when customers recognize the effort everyone puts in to provide excellent service. Your feedback about working with our staff truly brightens our day and motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your positive experience.

September 20, 2025

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Great timely service! Excellent service rep and caring employees. Definitely recommend for all car care! More

by Kramer
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

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Sep 22, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team! Your kind words about receiving prompt service and working with our caring staff mean so much to us. It brings us great joy to know that you felt well taken care of during your visit. We truly appreciate you taking the time to recommend us for automotive needs, and we look forward to continuing to provide you with the excellent service you deserve.

September 18, 2025

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Employee Rating

They diagnosed the problem quickly, let me know that it was covered under warranty, and got it fixed in a reasonable time. More

by BRIANLYNETTE
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Workmanship
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Recommend Dealer
Yes
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Sep 19, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our team. It's wonderful to know that we were able to quickly identify the issue with your vehicle and that the repair was covered under your warranty. We understand how important it is to have your car serviced efficiently, and we're glad we could complete the work within a timeframe that worked for you. Your feedback about our diagnostic process and warranty coverage means a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

September 17, 2025

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Employee Rating

I had an unexpected tire issue and they had me in and out very quickly. More

by B. Stone
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

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September 13, 2025

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Employee Rating

Exceptional and smooth service. Thanks to Ally who has high professionalism in taking requests and helping them out in no time. More

by JAGDISH
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Recommend Dealer
Yes
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September 13, 2025

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The service has gotten progressively worse in the last few times I’ve taken my car here. From lack of communication to no detailing I’ve become disappointed from where we started to where we’ve come. I to More

by DAVIDCISCO
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Morgello

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September 12, 2025

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Employee Rating

Excellent service! !!!!!! Always on point and with a smile. We will be bringing our Volvo to this location every-time any work needs to be completed. More

by pmsugarpuddin9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Taylor

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September 12, 2025

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as always lyn and Ally took care of my needs and kept me well informed More

by Dscottedwards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

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September 06, 2025

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Lyn and Ally provided an exceptional experience as always.. thanks for keeping me informed every step of the way More

by Dscottedwards
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

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Sep 22, 2025

Crest Volvo Cars responded

We are excited to hear about your wonderful experience with our team. It's fantastic to know that you received such outstanding service and that our staff kept you well-informed throughout the entire process. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback. Thank you for being such a valued customer at Crest Volvo Cars.

September 04, 2025

Dealership Rating
Employee Rating

Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford, Tim Taylor, Jordan Farmer, Bryan Bingham, Bryce Williams, Mark Morgello, Jasmin Umanzor

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Sep 19, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We are so pleased to hear that you feel we provide exceptional service and that our staff consistently takes great care of you. Your kind words about receiving a luxury experience truly mean the world to us. We appreciate your loyalty and are grateful to have customers like you who recognize the dedication our team puts into every interaction. Thank you for taking the time to share this feedback.

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