Ally Gallagher

My Service Rep. Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else. Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else. More

by ELEANOR1 Verified Customer Verified Customer

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The entire Crest Volvo staff are great. Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic. Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic. More

by CMilly Verified Customer Verified Customer

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Ally provided excellent service in fixing my car's AC issue. Highly recommend her. Great service as always! issue. Highly recommend her. Great service as always! More

by Mohammad Verified Customer Verified Customer

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Ally was great. However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I w However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I will not recommend, Volvo EVs because the plugin battery is almost useless after 3 years. Volvo wont replace the battery pack!! They keep the car for diagnosis and charge for software upgrades but nothing is resolved. The hybird warranty is a joke. Very disappointed (not with the service people or dealership), with Volvo EVs. More

by sradhakr Verified Customer Verified Customer

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The valet pickup and delivery service is very helpful for me and I appreciated the convenience. me and I appreciated the convenience. More

by PTSCHANG Verified Customer Verified Customer

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Ally, my service rep is the absolute BEST! !!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from !!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from CREST More

by COBRIEN1999 Verified Customer Verified Customer

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I appreciate having a loaner car while my car is serviced and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with. and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with. More

by Nancy Verified Customer Verified Customer

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Excellent service as always! Very professional and courteous. Nice facilities and friendly colleagues. Xxx xxx xxx Very professional and courteous. Nice facilities and friendly colleagues. Xxx xxx xxx More

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Have always been satisfied with their service. This last time took care of my tire problem while I waited This last time took care of my tire problem while I waited More

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I have not yet purchased from this dealership, but I have had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointme had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointment, they will be ready and have you on your way in no time. Ally is the BEST service advisor; ask for her. I had a 10k mile service done as well as a battery issue looked at under warranty, which turned out to be related to my needing to perform a software update and both times the team got finished quickly. The waiting area is also very cozy and comfortable. Make sure to keep your software updated! More

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