Ally Gallagher
Volvo Certified Service Advisor
Crest Volvo Cars
6020 State Highway 121
Frisco, TX 75034
Dealership Experience
3 yrs, 9 mos
Industry Experience
7 yrs, 3 mos
Languages Spoken
English
120 Reviews
Write a Review120 Reviews of Ally Gallagher
November 28, 2024
I have not yet purchased from this dealership, but I have had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointme had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointment, they will be ready and have you on your way in no time. Ally is the BEST service advisor; ask for her. I had a 10k mile service done as well as a battery issue looked at under warranty, which turned out to be related to my needing to perform a software update and both times the team got finished quickly. The waiting area is also very cozy and comfortable. Make sure to keep your software updated! More
Other Employees Tagged: Brian (?) service manager is super helpful and great as well!
October 23, 2024
We've owned Infiniti, Acura, Lexus, Porsche, and Volvo over the last 22 years and have worked with several good Service Advisors - some better than others. Ally is the best and never fails to exceed our over the last 22 years and have worked with several good Service Advisors - some better than others. Ally is the best and never fails to exceed our expectations. Thank you, Ally! More
Other Employees Tagged: Eli Rivera, Keith Wiedmann
October 05, 2024
Crest service dept is second to none! My husband and I have purchased and/or leased four cars from Crest, and we always have an excellent experience, so we will keep going back. My husband and I have purchased and/or leased four cars from Crest, and we always have an excellent experience, so we will keep going back. More
October 03, 2024
My visit to Crest Volvo for service on my Volvo xc90 was exceptional! I was greeted by a very nice gentleman after pulling into the service garage who then introduced me to my Service Representative Ally. exceptional! I was greeted by a very nice gentleman after pulling into the service garage who then introduced me to my Service Representative Ally. She was incredibly knowledgeable and kind. She guided me through the entire process with ease and was upfront about the cost which was very reasonable. While I waited, I enjoyed a relaxed environment with coffee and snacks, and even got some work done on my computer. When my car was ready, it was spotless, running smoothly, and looked fantastic. The level of service at Crest Volvo and Ally is truly unmatched. Highly recommend!! More
August 27, 2024
Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More
Other Employees Tagged: Jorge Ramirez, Rico Andani, Rachael Mergott, Pete Shellworth, Lyn Ford, Jason Pickering, Bryan Bingham, Billy Delgado
August 06, 2024
Professional, efficient service. Our experience in past 4 years has been excellent. No surprises, service updates, complete timely. Our experience in past 4 years has been excellent. No surprises, service updates, complete timely. More
Other Employees Tagged: Eli Rivera , Stu - loaner car manager
July 24, 2024
I always have a very good experience at Crest Volvo. Everyone is friendly and welcoming. They take good care of us. Everyone is friendly and welcoming. They take good care of us. More
Other Employees Tagged: Rachael Mergott, Koffi Niamke, Tim Warner , Skye Warner