Ally Gallagher
Ally Gallagher at Crest Volvo Cars
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Ally Gallagher

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
118 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

118 Reviews

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118 Reviews of Ally Gallagher

November 07, 2024

Dealership Rating
Employee Rating

Ally offered an excellence experience with my XC90 in the Crest Service Center. Thank you!! More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Nov 08, 2024

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Ally provided you with an excellent service experience while working on your XC90. We’ll be sure to pass along your thanks to her. We appreciate your trust in us and look forward to serving you again!

October 23, 2024

Dealership Rating
Employee Rating

We've owned Infiniti, Acura, Lexus, Porsche, and Volvo over the last 22 years and have worked with several good Service Advisors - some better than others. Ally is the best and never fails to exceed our More

by Dpmeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera, Keith Wiedmann

Oct 25, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! The team is thrilled to hear that Ally has exceeded your expectations. Your loyalty means a lot to us, and we appreciate your kind words. We look forward to continuing to serve you!

October 05, 2024

Dealership Rating
Employee Rating

Crest service dept is second to none! My husband and I have purchased and/or leased four cars from Crest, and we always have an excellent experience, so we will keep going back. More

by GMVaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Crest Volvo Cars responded

Thank you so much for your wonderful review! We're delighted to hear that you and your husband have had such positive experiences with our service department and that you've chosen Crest for your vehicle purchases and leases. Your loyalty means the world to us, and we look forward to continuing to serve you in the future!

October 03, 2024

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Employee Rating

My visit to Crest Volvo for service on my Volvo xc90 was exceptional! I was greeted by a very nice gentleman after pulling into the service garage who then introduced me to my Service Representative Ally. More

by mckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Ally provided you with exceptional service and made your visit enjoyable. It’s great to know that you found the environment comfortable and that your XC90 was returned in excellent condition. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any further needs, don’t hesitate to reach out!

August 27, 2024

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Employee Rating

Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More

by Ibragim Ganeyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re delighted to hear that you had an outstanding experience with our finance department. Rachel and Billy will be thrilled to know that their professionalism and assistance made a positive impression. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

August 09, 2024

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Employee Rating

as with every service experience at Creat Volvo; Allie, Lynn, and the rest of the team were exemplary More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Aug 12, 2024

Crest Volvo Cars responded

Thank you for your feedback! We’re thrilled to hear that Allie, Lynn, and the rest of the team provided exemplary service during your visit. We appreciate your continued support and look forward to assisting you again in the future!

August 06, 2024

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Employee Rating

Professional, efficient service. Our experience in past 4 years has been excellent. No surprises, service updates, complete timely. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera , Stu - loaner car manager

Aug 08, 2024

Crest Volvo Cars responded

Thank you for your kind words and for being a valued customer over the past four years! We're thrilled to hear that you've consistently experienced professional and efficient service with us. It's our goal to ensure that every visit is smooth and hassle-free, so we're glad to know we've met your expectations with timely service and clear updates. We look forward to continuing to serve you in the future!

July 24, 2024

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Employee Rating

I always have a very good experience at Crest Volvo. Everyone is friendly and welcoming. They take good care of us. More

by kbonomo2528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience at Crest Volvo. Our team is dedicated to providing friendly and welcoming service, and we're glad to know that we're taking good care of you. We look forward to serving you again!

July 24, 2024

Dealership Rating
Employee Rating

Allie my Service Advisor was very helpful and kept me informed during my vehicles service More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Crest Volvo Cars responded

Thank you for your feedback! We're pleased to hear that Ally was helpful and kept you informed throughout your vehicle's service. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to assisting you again!

May 30, 2024

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Employee Rating

Great customer care was provided by associate Ally, as usual. I was kept informed, and the vehicle was ready when promised. More

by Jettbrown218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Ally provided you with great customer care, as usual. Keeping you informed and delivering on our promises are top priorities at Crest Volvo Cars. We're delighted that your vehicle was ready when promised. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

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