Allix Standiford

Good service. Good follow up. Pleasant associates appreciated . Parts sometimes difficult to get for vehicles. Good follow up. Pleasant associates appreciated . Parts sometimes difficult to get for vehicles. More

by KIM.AYLESWORTH Verified Customer Verified Customer

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great communication. timely service on date of schedule. good pickup and drop off to my location. timely service on date of schedule. good pickup and drop off to my location. More

by mike.hanson Verified Customer Verified Customer

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Every thing done fast and right would come back again for any of my trucks needs any of my trucks needs More

by Brandon Verified Customer Verified Customer

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Very clean waiting area while waiting for car to be serviced. Staff explained charges before work was done. Always efficient when I go there for service. serviced. Staff explained charges before work was done. Always efficient when I go there for service. More

by RCORMICK Verified Customer Verified Customer

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Andrew and Lindsay were exceptional to work with in terms of finding a vehicle that fit our needs and in working out my trade and the terms of the deal. I would not hesitate to work with them again! And Se of finding a vehicle that fit our needs and in working out my trade and the terms of the deal. I would not hesitate to work with them again! And Service did a great job with the items I had done also! More

by dougkirt Verified Customer Verified Customer

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The employees are helpful and courteous. The location is convenient, and the facilities are clean. The location is convenient, and the facilities are clean. More

by EEL Verified Customer Verified Customer

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Not good port response time did not try to communicate I had to get a hold of them I had to get a hold of them More

by tim@soladeck.com Verified Customer Verified Customer

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They did a fine job found that the air filter needed to be changed, brought it to my attention be changed, brought it to my attention More

by KIMLIKESTOFISH Verified Customer Verified Customer

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They were not good with communication. I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always felt rushed. They had my vehicle for 9 days just to replace the stereo. They said that my bumper to bumper warranty didn't cover any of my repairs. Why do I pay for it then? I had a much better experience when it was Eau Claire Auto Group rather than now it is One Automotive Group. More

by SEW_CRAFTY2000 Verified Customer Verified Customer

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My wife brought her car in for a recall. I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as she’s pregnant. They told her absolutely not unless she was paying for something. Keep in mind we had EC Jeep put in a brand new transmission in that same vehicle in the past. I’d say we paid our dues for good service. Also, we paid good money to have the brakes done at EC Jeep a few months back. We’ve asked multiple times for them to check them as they’ve squeaked since the day she left the lot. The most recent time she asked the male service advisor responded with “well that’s just cars for ya”. No professionally installed brakes should squeak within months of them being installed and these squeaked from day 1. To which we asked about right away by the way. I’m not usually one to write these reviews but what a terrible experience. I have more to say too but my fingers are getting tired from typing all of this. More

by AJBURNS1997 Verified Customer Verified Customer

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