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Allison Tatum
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Allison Tatum
Sales Consultant
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
14 Reviews
14 Reviews
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14 Reviews of Allison Tatum
December 07, 2024
Just a great,wonderful,hardworking dealership. Everyone went out of their way to help me!,Thank you all! Great job! Everyone went out of their way to help me!,Thank you all! Great job! More
by harrelljameskirk1977
Verified CustomerOther Employees Tagged: Danielle Starkey, Holly Moses, Darius Lawton
December 06, 2024
Great dealership,customer service is over the top. All employees are great friendly and very knowledgeable. All employees are great friendly and very knowledgeable. More
by Narz71
Other Employees Tagged: Marsha Wirt, Mark Baker, Kevin Johnson, Rick Burke, Melissa Sigmon (Subaru), John Mason, Holly Moses, Jackson Brumfield , All employees
August 28, 2024
The dealership has been very nice and helpful. However, this is my second time bringing my car to the shop for the same issue. My lower infotainment screen was pushing its own buttons. 6 days afte However, this is my second time bringing my car to the shop for the same issue. My lower infotainment screen was pushing its own buttons. 6 days after purchasing the 2024 Outback, I started experiencing the issue. Upon the initial startup of the day, it would push its own buttons - change the vent selection, cut the air on/off, cut A/c on/off. When driving during this issue, it would quickly bounce around random selections - multiples per second. I reached out to Kevin within the dealership, with videos to show the first times it happened. He advised reached out to Service and showed them. When I took it into service, I showed my own video of what happened. The technician didn't "experience" the issue when they had it for the appointment, but they did a system update that may fix the issue. The issue stopped for 4 days. This was the second trip back for the same issue. I've had a Subaru rental for 6 days. I left my car for the technician to experience, because I didn't want to bring the car back home until it was fixed. After a couple days of the technician not experiencing the issue again, I was able to send a link of my video of the issue to Service (Mike.) The video was over a minute long and when he showed the technician, he said the screen would need to be changed. Thankfully, it was delivered overnight and could be fixed the next day. So although I'm very pleased with the dealership itself, it stinks that it's been over a month to get this fixed. More
by HEATHERMATUSEVICH
Other Employees Tagged: Mark Baker, David Nicely, Kevin Johnson, Mike Adams (Hyundai), Sam Williams , Bill, for a rental
August 04, 2024
Keith and Allison as well as entire staff are amazing. Great service, professional and above and beyond assistance. Great service, professional and above and beyond assistance. More
by dhobbs327
Other Employees Tagged: David Nicely, Keith Kelso, Mike Munsey, Nicole Kelley
August 03, 2024
Every person that we dealt with was very friendly and knowledgeable. Sales Manager Don, David Nicely and our sales person Allison were great and easy to work with. knowledgeable. Sales Manager Don, David Nicely and our sales person Allison were great and easy to work with. More
by moniquebentley1230
Other Employees Tagged: David Nicely, Jason Garner , Lisa Phillips
July 30, 2024
Great experience from start to finish. Allison was straight forward and honest. Love my car! Allison was straight forward and honest. Love my car! More
by Sbhall1929
Other Employees Tagged: David Nicely, Keith Kelso, Nate Parker
July 27, 2024
Great service. Allison Tatum is amazing. She went above and beyond to meet our needs. Allison Tatum is amazing. She went above and beyond to meet our needs. More
by dhobbs327
Other Employees Tagged: Keith Kelso, Mike Munsey, Nicole Kelley
July 20, 2024
They were very helpful and answered all of our questions. Would recommend to everyone to buy through them. Would recommend to everyone to buy through them. More
by Hgmorgan01
Other Employees Tagged: David Nicely
July 08, 2024
We were working with Allison. She was professional from start to finish and had a great knowledge of the cars we were test driving. Allison was very personable and it ended up bei She was professional from start to finish and had a great knowledge of the cars we were test driving. Allison was very personable and it ended up being a great car buying experience. More
by torhanson
July 06, 2024
The dealership is awesome ! ! They are very professional but to be 100 percent honest Keith kelso is why I continue to do business with this dealership! ! They are very professional but to be 100 percent honest Keith kelso is why I continue to do business with this dealership! More
by Bannisterjr3
Other Employees Tagged: Keith Kelso
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