Allison Smith
Allison Smith at Metro Lexus
Refer Me

Allison Smith

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
58 Reviews

I have been with Metro Lexus here in Cleveland for about two years after spending the last 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 10.

Dealership Experience

2 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

5.0

58 Reviews

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58 Reviews of Allison Smith

January 02, 2025

Dealership Rating
Employee Rating

The staff is friendly and knowledgeable. The service department keeps us posted whenever we bring our car in for service. Also the refreshments are a nice touch! More

by Sheree Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Peter Mapp

Jan 02, 2025

Metro Lexus responded

Sheree, we're delighted to hear that you enjoyed the friendly service and amenities at Metro Lexus. Thank you for sharing your experience with us!

December 30, 2024

Dealership Rating
Employee Rating

Excellent purchase experience from test-drive to delivery. I cannot endorse this dealership enough! Kudos! More

by William Hahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Metro Lexus responded

William, we're delighted to hear about your excellent experience with us at Metro Lexus! Thank you for the endorsement and kind words. Enjoy every mile in your new vehicle!

December 30, 2024

Dealership Rating
Employee Rating

Allison and the Metro Lexus family were hospitable, kind and well versed with the vechicle I was likely desired. More

by Ashley M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Jan 02, 2025

Metro Lexus responded

Ashley, we're delighted to hear that Allison and the Metro Lexus team provided you with such a welcoming experience. Thank you for your kind words!

December 29, 2024

Dealership Rating
Employee Rating

This dealership did a great job making sure our needs were met and that we purchased the right vehicle with the right options. More

by a.celesky
Recommend Dealer
Yes
Dec 31, 2024

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus was able to meet your needs and help you find the perfect vehicle. Thank you for choosing us!

December 29, 2024

Dealership Rating
Employee Rating

Great job explaining feature and fast delivery. Great support from tech. The entire experience was positive More

by radangelo
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 31, 2024

Metro Lexus responded

Radangelo, we're delighted to hear that you had a positive experience with our team at Metro Lexus. Thank you for your kind words and support!

December 29, 2024

Dealership Rating
Employee Rating

I had a great experience with Metro Lexus and that was due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. More

by Relouis59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Metro Lexus responded

We're delighted to hear that Allison made your experience at Metro Lexus so seamless and enjoyable. Thank you for recommending us!

December 20, 2024

Dealership Rating
Employee Rating

We had a wonderful experience from the trade-in to driving away in our new (to us) car, the attention to detail and care from this dealership is top notch. I have never had a better car buying experie More

by quick.salt3892
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, David Weaver

Dec 23, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Metro Lexus! We're delighted to hear that our team provided top-notch service and made the car buying process enjoyable. We look forward to assisting you again when it's time for your next vehicle!

December 17, 2024

Dealership Rating
Employee Rating

Allison is a true professional. She is knowledgeable, friendly, and committed to providing service for her customers. She guided me through the entire process of purchasing my vechi More

by kim.sethna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Metro Lexus responded

Kim, we're delighted to hear that Allison provided such excellent service during your vehicle purchase at Metro Lexus. Thank you for sharing your experience with us!

November 20, 2024

Dealership Rating
Employee Rating

Allison and the metro Lexus team deliver with amazing service and care. Repeat client and just recently same day saw a car interested in with a trade in. Arrive at 2pm and home by dinner. Thanks Allison More

by Wreck1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 20, 2024

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team provided you with such efficient service! It's fantastic to know your experience was smooth from start to finish. Thank you for being a repeat client, and we look forward to serving you again in the future!

November 06, 2024

Dealership Rating
Employee Rating

Best experience buying a vehicle in my long life. No pressure. Treated like a Rockstar. More

by Mross83154
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Abed Darwish

Nov 06, 2024

Metro Lexus responded

We are glad to hear that our team provided an excellent purchasing experience. Thanks for sharing this feedback with all of us at Metro Lexus!

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