Allen Buck
Allen Buck at Mark McLarty Ford

Allen Buck | Page 14

Service Advisor

Mark McLarty Ford

4400 Landers Rd
Little Rock, AR 72117

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187 Reviews
not yet
rated

187 Reviews

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187 Reviews of Allen Buck

July 23, 2018

Dealership Rating
Employee Rating

Warranty Repair of Clutch It was very helpful to be provided a loaner vehicle during my repair. Being single and self supported. Thank you for your wonderful generosity. Stre More

by JWHITE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great overall service visit with our team! We do appreciate you!

July 21, 2018

Dealership Rating
Employee Rating

HELPFUL ALFONSO IS APLEASURE TO DO BUISNESS WITH!!! HE KEEPED ME INFORMED WHENEVER A VEHICLE TYPE I WAS LOOKING FOR WOULD SHOW UP AT THE DEALERSHIP. More

by nixno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Habel , Alfonso Guevara

Jul 23, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great overall service visit with Alfonso and our team! We do appreciate you and your business! Thanks again!

July 20, 2018

Dealership Rating
Employee Rating

Excellent service dept Allen Buck has always been helpful and friendly. He has never made me feel as if I was a bother to him, he answers any questions I have. More

by TDW718
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Mark McLarty Ford responded

Thank you for the great feedback! We are glad to hear you had an excellent service experience with Allen and that he was able to answer all your questions. We do appreciate you!

July 20, 2018

Dealership Rating
Employee Rating

Allen is the best service assistant I have had Allen is knowledge and very helpful. I can always depend on him. The support folks do a great job. Coffee, and pastries we a big surprise but very nic More

by WENDELL.PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Allen

Jul 20, 2018

Mark McLarty Ford responded

Thank you for the great feedback, Wendell! We do appreciate knowing you had a great service experience with Allen and our team! Thanks again for your business!

July 19, 2018

Dealership Rating
Employee Rating

The service man was great and efficent not sat Fast in and fast out with what they had to do. Good job crew will come back for more. Computer for 39.95 did not say for 5 quarts needs correcting More

by LINKYPOP1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience with our service! We appreciate you and your business!

July 18, 2018

Dealership Rating
Employee Rating

1st Service of 2018 Ford f-150 Good service friendly folks. Clean area and fast service. Good drinks and popcorn. clean restroom and nice sales nice cars and trucks clean lobby area More

by JSB1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2018

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had a great first service visit at our dealership! We appreciate you and your business! Thanks again!

July 18, 2018

Dealership Rating
Employee Rating

Labor charge was ridculous for what they did Service was only suppose to recharge ac, instead did 2 hour check and charged us over 300. I would have expected half of that amount. Originally the More

by SLAYOCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Man who moved the RV

Jul 18, 2018

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service experience. We will send your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. If you would like to contact Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we sincerely apologize for your experience.

July 18, 2018

Dealership Rating
Employee Rating

Oil change,tire rotation, replace air filter They got right to my car and let me know the inside air filter needed changing. They offered me a car wash but I was in a hurry so turned it down this More

by MKROE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2018

Mark McLarty Ford responded

Thank you for sharing your positive feedback with us! We are glad to know you had a great overall service experience! We appreciate you! Thanks again for your business!

July 18, 2018

Dealership Rating
Employee Rating

Sales and service Purchased my truck from Ronnie Sanders back in February and had a great experience. Allen Buck took care of me for my maintenance and was extremely co More

by Cookjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Sanders

Jul 18, 2018

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had a great sales and service experience with our team here at Mark McLarty Ford! We appreciate you and your business!

July 17, 2018

Dealership Rating
Employee Rating

Great repair service I called and they got me right in for repairs when a warning light came on in my MKX. Car was running well after repairs and looked brand new after th More

by BETTYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Mark McLarty Ford responded

Thank you for the great feedback! We are happy to know you had an excellent service experience with our team! We appreciate you and your business!

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