Allen Buck
Allen Buck at Mark McLarty Ford

Allen Buck | Page 15

Service Advisor

Mark McLarty Ford

4400 Landers Rd
Little Rock, AR 72117

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187 Reviews
not yet
rated

187 Reviews

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187 Reviews of Allen Buck

July 17, 2018

Dealership Rating
Employee Rating

Great Customer Service Alan and the crew at McClarty Ford are always curtious and amazingly fast on service! Great coffee and snacks, always clean and comfortable Thank You More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Sanders , Bob Woller

Jul 17, 2018

Mark McLarty Ford responded

Pat, thank you so much for the positive feedback! We love hearing you had a great customer service experience with our team! We appreciate you and your business! Thanks again!

July 17, 2018

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Employee Rating

My experiance. During my visit i treated with respect and received great service.I feel like the princess could a little better, over all the service great. More

by TAMEKAJORDAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Mark McLarty Ford responded

Tameka, thank you so much for the positive feedback! We are happy to know you had an overall great service experience with our team! We appreciate you and your business!

July 16, 2018

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Employee Rating

Great experience Always quality service when I take my vehicles in to get serviced. Sales associates are knowledgeable and what they’re talking about and never push More

by YRBRGHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2018

Mark McLarty Ford responded

We are happy to know you had another great service experience with us. We do appreciate you and your positive feedback! Thank you so much again for your business!

July 15, 2018

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Employee Rating

Professional and knowlegable service rep. Service rep Allen Buck did an awesome job from the first phone call to get my truck in and answering my questions. It was inevitable there would be a More

by mountain616gk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know Allen and our team made sure you had a great overall service experience! We appreciate you and your business!

July 13, 2018

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Employee Rating

Very professional experience and excellent service Allen is very professional and knowledgeable service representative . He had took care of my vehical complication in very professional way which wa More

by ANDREWDESAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2018

Mark McLarty Ford responded

Thank you for the great review, Andrew! We love to hear you had an excellent and overall professional service experience from our team! We appreciate you and your business! Thanks again!

July 10, 2018

Dealership Rating
Employee Rating

Oil disappearing from engine & squeaky side view mirror $ 1,000 to replace squeaky side view mirror? I don't think so! Doesn't this sound a little ridiculous if mirror has no apparent damage? More

by STMORGAN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Roman

Jul 10, 2018

Mark McLarty Ford responded

We are sorry to hear you had a less than exceptional experience with us. We will send your review to our management team to look into the situation. We do strive for quality customer service and appreciate you. If you would like to reach out to Tami Dick, our Customer Relations Manager, her information is: tdick@mclartyauto.com or 501-955-5342. Again, we sincerely apologize for the inconvenience.

July 09, 2018

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Employee Rating

Great services Thank you McLarty Ford for your services department we had a seat problem and Allen Buck related a recall to us . Went in and had our problem fixed i More

by VETA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2018

Mark McLarty Ford responded

We are happy to know we were able to save your vacation and fix the problem with our vehicle! We appreciate you and your positive feedback! Thank you again for your business!

June 29, 2018

Dealership Rating
Employee Rating

Service Customer service was great and will be back Allen was great. I know anyone that goes to see him will be very well taken care of More

by CALLIE.ELISE.REED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Mark McLarty Ford responded

Callie, thank you for the positive feedback! We are happy to hear you had an excellent service experience with Allen and our team! We appreciate you and your business!

June 29, 2018

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Employee Rating

Slightly disappointed. I have a 2013 Taurus Limited. Been taking it to this dealership since I bought it in 2013. Disappointed with recent service because I had to leave the More

by NEELYVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Habel

Jun 29, 2018

Mark McLarty Ford responded

Thank you so much for your honest feedback. We are glad to know you had an overall good experience. We will send your review to our management team, as we do strive for quality customer service and it will help us grow in the future. We appreciate you and your business!

June 28, 2018

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Employee Rating

Review This visit was much better than my initial visit at this service department. Hopefully, there will no longer be an issue with the transmission in my 2 More

by Mrs_J_Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2018

Mark McLarty Ford responded

Mrs. Andrews, thank you so much for the honest positive feedback! We are happy to hear you had an excellent service experience this time! We appreciate you and your business!

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