Alisha Schofield | Page 23

Very polite people. Very knowledgeable people. Work was done on time and at the agreed upon cost. Very knowledgeable people. Work was done on time and at the agreed upon cost. More

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Great customer service! Was given helpful information about our warranty and covered services, and we received quality prompt service for our car. Was given helpful information about our warranty and covered services, and we received quality prompt service for our car. More

by Rebecca Verified Customer Verified Customer

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Drew is the goat of service. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. More

by DYLAN.FLAHERTY Verified Customer Verified Customer

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Drew and Alisha are a great customer service team. I highly recommend Wellesley VW. It is committed to superior customer service and value. I highly recommend Wellesley VW. It is committed to superior customer service and value. More

by RFHJr Verified Customer Verified Customer

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I couldn’t have had a better experience than the one I had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phon had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phone call informed me about it,, which was very nice of her. Then Drew and Karl were both extremely professional and kind with me. When I returned to get the car I was stunned that I had had this major repair done at no charge. This also speaks to the professionalism of VW as a company, to provide this warranty when they know they have a part that wasn’t as good as it could’ve been. Karl and Drew provided an Uber ride for me from and then back to the dealership. Just an overall fantastic experience — from the lady who first took my call, (I’m blanking on her name, unfortunately) and then Karl and Drew. They get my highest endorsement and rating possible. And even though I didn’t meet them, I want to thank the mechanics who worked on my car. More

by mickeyhank Verified Customer Verified Customer

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The entire Wellesley Volkswagen service is like my 2nd family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. More

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Best dealership after sales service. I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and conve I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and convenient. Quality and speed is always the best service provided here. More

by hassanhaidar Verified Customer Verified Customer

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Good experience for a simple service. Quiet waiting area with desks and outlets. I think there was coffee (I don't drink it). Quiet waiting area with desks and outlets. I think there was coffee (I don't drink it). More

by momulle Verified Customer Verified Customer

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Had a great experience at my latest service! All employees did an exceptional job and everything was explained clearly! All employees did an exceptional job and everything was explained clearly! More

by ampelkas Verified Customer Verified Customer

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Amazing knowledge and service value! Thank you so much for making the trip over to Wellesley worthwhile. Thank you so much for making the trip over to Wellesley worthwhile. More

by BLEEMING Verified Customer Verified Customer

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