Ali Hatam

Ourisman Mazda of Rockville responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive car buying experience with Ali and Phong. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any further questions or need assistance, feel free to reach out!

Ourisman Mazda of Rockville responded

Thank you so much for your kind words! We're thrilled to hear that you had a fast, friendly, and efficient experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Ourisman Mazda of Rockville responded

That's fantastic to hear! It sounds like Ali provided exceptional service and made your car buying experience smooth and straightforward. Thanks for sharing your positive feedback about Ourisman Mazda of Rockville!

Ourisman Mazda of Rockville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that our team took excellent care of you.

Ourisman Mazda of Rockville responded

Lilian , I apologize you had a bad experience with us. Please give Loc a call or email him direct Loc@ourismancars.com We will do our best to satisfy your need,

Ourisman Mazda of Rockville responded

We're absolutely thrilled to hear about your fantastic experience with Diego, Ali, and Robin at our dealership! Providing professionalism without pressure is what we strive for, and it's wonderful to know we hit the mark with you. Thank you for recommending us! We look forward to serving you again in the future.

Ourisman Mazda of Rockville responded

Thank you for the 5 star review. We're glad to hear that Ali provided you with amazing service! However, we're sorry to hear about your experience with Christian. We strive to provide excellent customer service to everyone, and it's disappointing to learn that you didn't receive the same level of attention from Christian. Your feedback is valuable to us, and we'll address this matter internally to ensure that all our team members provide consistent and courteous service to our customers.

Ourisman Mazda of Rockville responded

zthabet, thank you for taking the time to share your feedback with us. I have forwarded your concerns to our General Manager, Loc Truong. He will meet with his team to discuss your comments and ensure all concerns are promptly addressed. If you have any additional information regarding your visit, please contact Loc directly at Loc@OurismanCars.com. We look forward to hearing from you and restoring your trust in Ourisman.

Ourisman Mazda of Rockville responded

Thank you so much, Robert, for taking the time to leave a review! We appreciate the staff highlight for Ali and are thrilled to hear he made your visit with us the best it could be. We'll pass your kind words concerning his knowledge and honesty on to him--we're grateful to have him on our team! If you or your new Mazda needs anything, please don't hesitate to give us a call or schedule an appointment on our website. We're happy to help in any way we can. Congratulations on your purchase, and have a great rest of your day!

Ourisman Mazda of Rockville responded

Annette, thank you so much for taking the time to share your feedback! We value the staff highlight for Ali and Gustavo. We'll be sure to pass your kind words on to them and the rest of our team. Glad to hear you had a great experience working with us, from going on the test drive to selecting the right model for you. We appreciate your business and hope you love your new Mazda. Have a great rest of your day, and drive safe! :)