Ali Hatam
Ali Hatam at Ourisman Mazda of Rockville

Ali Hatam | Page 2

Sales Consultant

Ourisman Mazda of Rockville

801 Rockville Pike A
Rockville, MD 20852

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4.0
43 Reviews
4.0

43 Reviews

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43 Reviews of Ali Hatam

December 24, 2023

Dealership Rating
Employee Rating

I went to test drive used vehicles one evening, and after waiting around in the front of the dealership for fifteen minutes, Ali basically shooed me out, after giving me keys for a solo test drive of a car t More

by zthabet98
Recommend Dealer
No
Jan 09, 2024

Ourisman Mazda of Rockville responded

zthabet, thank you for taking the time to share your feedback with us. I have forwarded your concerns to our General Manager, Loc Truong. He will meet with his team to discuss your comments and ensure all concerns are promptly addressed. If you have any additional information regarding your visit, please contact Loc directly at Loc@OurismanCars.com. We look forward to hearing from you and restoring your trust in Ourisman.

July 23, 2023

Dealership Rating
Employee Rating

I have had multiple communications with Ali Hatam and he is always very pleasant and easy to deal with. Very knowledgeable, responsive to inquiries, and always honest. I look forward to doing business wit More

by Robertdschneider
Sales Price Transparency
Recommend Dealer
Yes
Jul 26, 2023

Ourisman Mazda of Rockville responded

Thank you so much, Robert, for taking the time to leave a review! We appreciate the staff highlight for Ali and are thrilled to hear he made your visit with us the best it could be. We'll pass your kind words concerning his knowledge and honesty on to him--we're grateful to have him on our team! If you or your new Mazda needs anything, please don't hesitate to give us a call or schedule an appointment on our website. We're happy to help in any way we can. Congratulations on your purchase, and have a great rest of your day!

July 05, 2023

Dealership Rating
Employee Rating

I was happy with the ease of test driving and selecting the right model for me. More

by annette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rojas

Jul 07, 2023

Ourisman Mazda of Rockville responded

Annette, thank you so much for taking the time to share your feedback! We value the staff highlight for Ali and Gustavo. We'll be sure to pass your kind words on to them and the rest of our team. Glad to hear you had a great experience working with us, from going on the test drive to selecting the right model for you. We appreciate your business and hope you love your new Mazda. Have a great rest of your day, and drive safe! :)

April 04, 2023

Dealership Rating
Employee Rating

I bought three cars from Ourisman and never disappointed. Great employees and they take care of customers. More

by Ahatam2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Ourisman Mazda of Rockville responded

Thanks a bunch for the five stars! We appreciate your continued loyalty to and kind words for Ourisman. Excellent customer service is our top priority, and we're grateful it's shown during your visits. Congratulations on the new Mazda! We hope you love it for years to come. If you need anything, we're here and happy to assist. Have a great day, and drive safe! Hope to serve you in the nearby future.

February 25, 2023

Dealership Rating
Employee Rating

I am very happy with my purchase at Ourisman Volkswagen dealership. I am particularly thankful to Mr. Ali's clarity in explaining and maneuvering through the purchase and the delivery process. I am also t More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Ourisman Mazda of Rockville responded

Ali, thank you so much for taking the time to share your thoughtful review! We're glad to hear Mr. Ali and our finance team made your visit pleasant and straightforward. We'll pass your kind words on and tell them to keep up the great work moving forward. Congratulations on the new Mazda! We hope you love it for years to come. If you need anything, you know where to find us--we're here and happy to help. Thanks again for supporting Ourisman.

January 22, 2023

Dealership Rating
Employee Rating

Ali was GREAT helping me with my purchase today. He is friendly, knowledgeable, and didn't pressure me into buying something I didn't want. Highly recommend! More

by meryl.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

Ourisman Mazda of Rockville responded

Thank you, Meryl, for your review! We're glad to hear Ali was able to help you with your purchase and made the experience as pleasant as possible. We look forward to your next visit. If you need anything, we're here anytime!

June 25, 2022

Dealership Rating
Employee Rating

From the time I was picked up at the airport until I left with my car everyone I encountered was friendly and helpful. I was all done in a little over an hour too so I could hit the road. More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 22, 2022

Dealership Rating
Employee Rating

I had a fantastic car buying experience at Ourisman and I highly recommend them and seek out Ali Hatam. He not only helped me during the purchase, he helped me following and after. Ali checked in to make sur More

by Brett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loc Truong

April 07, 2022

Dealership Rating
Employee Rating

Ali Hatam was superb. Very easy to work with and very respectful. The whole process was smooth and very fast. More

by Grazynagutt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 24, 2022

Dealership Rating
Employee Rating

Excellent service, Ali and Ahmad in particular. They helped me lease my car so thank you to both of them. More

by Bilalkuzbari
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmad

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