
Ali Brown
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
4 yrs
Industry Experience
10 yrs, 11 mos
Languages Spoken
English
227 Reviews
Write a Review227 Reviews of Ali Brown
April 09, 2025
Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience Kept me posted on status of my service. Explained needed services. Good experience More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
March 29, 2025
Excellent service and great customer service. I would recommend anyone to have your service done there. I would recommend anyone to have your service done there. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
March 22, 2025
This was a pleasant buying experience. Tony is good to deal with and very knowledgeable. This is our second new car purchased through him. The service department is excellent also. That is Tony is good to deal with and very knowledgeable. This is our second new car purchased through him. The service department is excellent also. That is important to me in purchasing a vehicle. More
Other Employees Tagged: Tony Licari, Braelynn Merrell
March 14, 2025
Dealer services were ok. As I pulled into the garage a device suggested that I get an all wheel alignment. I declined as the vehicle is only one year old and drives fine. Aft As I pulled into the garage a device suggested that I get an all wheel alignment. I declined as the vehicle is only one year old and drives fine. After service I was told that I need a new horn. The tech did not push the horn button hard enough… Seems like everything is being done to try and upsell… More
Other Employees Tagged: Braelynn Merrell
March 05, 2025
Great experience! Service was a great pleasure to deal with! Enjoy the waiting room as well. Service was a great pleasure to deal with! Enjoy the waiting room as well. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
March 01, 2025
We had a wonderful experience and would definitely go back. A plus service and such a warm friendly place. back. A plus service and such a warm friendly place. More
Other Employees Tagged: Frank Mastrovito, Aldin Mekic, Braelynn Merrell
February 14, 2025
Everyone was very pleasant and nice. The service department was great to work with and informative. The whole expirence was great and the service as well. The service department was great to work with and informative. The whole expirence was great and the service as well. More
Other Employees Tagged: Braelynn Merrell
February 07, 2025
My issue was resolved fairly quickly, the waiting area was comfortable. Everyone is very friendly. was comfortable. Everyone is very friendly. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
January 18, 2025
Easy to deal with. All of the folks are great. From sales staff to service department. The customer truly comes first. All of the folks are great. From sales staff to service department. The customer truly comes first. More
Other Employees Tagged: Frank Mastrovito, Aldin Mekic, Braelynn Merrell , Tyler Bach
January 05, 2025
Exceptional service as usual. Very personal and professional service and customer service. Never had a bad experience,!!!!! Very personal and professional service and customer service. Never had a bad experience,!!!!! More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, Amanda Gutierrez
