Alexandra Martinez
Alexandra Martinez at Universal Hyundai
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Alexandra Martinez

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Alexandra Martinez

December 19, 2024

Dealership Rating
Employee Rating

Great Service, Staff! Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mil More

by hjernigan1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

Dec 20, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 14, 2024

Dealership Rating
Employee Rating

Dynamic energetic customer service personifies the quality training and supervision all auto dealerships should have. We appreciate your support. This is the sixth car I buy at this dealership. More

by Edwin R Marrero, COL, USA, Ret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

Dec 15, 2024

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 07, 2024

Dealership Rating
Employee Rating

The dealership is awesome especially Alexandra she explained every detail and carried out all the best care in providing the vehicle we asked for from color to price. She is helpful and caring and mad More

by LSP626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhoda was my fav no longer there

Nov 08, 2024

Universal Hyundai responded

We are very happy to hear Alexandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 10, 2024

Dealership Rating
Employee Rating

Alexandra is fabulous! This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was i More

by DIAZT1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexandra, Jacob, Robert, and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 04, 2024

Dealership Rating
Employee Rating

They were very good and gave me a good price on my trade in, but took forever to get it from detail. More

by BERRYMIKEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 05, 2024

Universal Hyundai responded

Thank you, Mike, for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 13, 2024

Dealership Rating
Employee Rating

Todo muy excelente el trato las instalaciones todo excelente lo único que desearía próximamente que el proceso no fuera muy demorado y de resto bien muy contento More

by sojavi03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski

Jun 14, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 30, 2024

Dealership Rating
Employee Rating

As soon as we arrived we were immediately attended to and William Sanchez was very professional. More

by sandracbranco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ramces Rivera

May 30, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sandra, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 02, 2024

Dealership Rating
Employee Rating

The whole process was pretty much made easy and smooth and everyone was very helpful. More

by ANABRUDER_YOUR_REALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Universal Hyundai responded

Ana, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2024

Dealership Rating
Employee Rating

Great dealership. Met all my needs and would use them again. Great home delivery as needed. More

by pitsold
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 29, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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