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Alexandra Martinez
Alexandra Martinez at Universal Hyundai
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Alexandra Martinez

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Alexandra Martinez

November 07, 2024

Dealership Rating
Employee Rating

The dealership is awesome especially Alexandra she explained every detail and carried out all the best care in providing the vehicle we asked for from color to price. She is helpful and caring and mad More

by LSP626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhoda was my fav no longer there

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Nov 08, 2024

Universal Hyundai responded

We are very happy to hear Alexandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 10, 2024

Dealership Rating
Employee Rating

Alexandra is fabulous! This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was i More

by DIAZT1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Jacob McNeely, Andres Garces

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Oct 10, 2024

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexandra, Jacob, Robert, and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 04, 2024

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Employee Rating

They were very good and gave me a good price on my trade in, but took forever to get it from detail. More

by BERRYMIKEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Aug 05, 2024

Universal Hyundai responded

Thank you, Mike, for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 13, 2024

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Employee Rating

Todo muy excelente el trato las instalaciones todo excelente lo único que desearía próximamente que el proceso no fuera muy demorado y de resto bien muy contento More

by sojavi03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski

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Jun 14, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 30, 2024

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Employee Rating

As soon as we arrived we were immediately attended to and William Sanchez was very professional. More

by sandracbranco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ramces Rivera

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May 30, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sandra, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jacob McNeely, Raul Martinez, Miguel Resto, Carlos DeJesus, David Monsalve, Jennifer Cacciola, Fabio Ventura , Eddy matos

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May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 02, 2024

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Employee Rating

The whole process was pretty much made easy and smooth and everyone was very helpful. More

by ANABRUDER_YOUR_REALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Simo Bassi, Errol Gillette

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May 03, 2024

Universal Hyundai responded

Ana, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2024

Dealership Rating
Employee Rating

Great dealership. Met all my needs and would use them again. Great home delivery as needed. More

by pitsold
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 29, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 29, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Dealership Rating
Employee Rating

Enjoyable staff, knowledgeable and transparent Made the car buying experience less stressful. Made sure I was comfortable with payments and loan terms. More

by Tishawill38
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

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Jan 15, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 02, 2024

Dealership Rating
Employee Rating

Everyone worked hard to get close to where I wanted. Alexander kept me updated with everything and always intop of all the information I needed. More

by Raimyespinal
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

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Jan 02, 2024

Universal Hyundai responded

Thanks you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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