Alex Williams

They are the worst Acura dealership in central florida. They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the cap correctly causing me to miss 2 days of work since i commute to sarasota and almost lost my job. I had to deal with my car smelling like gas for moments at a time weeks after the fact and more than likely caused a fuel leak which im sure these morons expect me to pay out of pocket again for THIER MISTAKE. This On top of the fact the sold me a car with a defect cauding life threatening conditions. They swore up and down the defect was caused by road conditions until a recall came out then of course they had nothing to say. They have sent me home numerous times sfter duplicating a problem in their shop which is actually against their own protocols. Ive had to go to other Acura dealers to get my car fixed for problems they couldn’t rectify. Their bonehead owner devin acts as if all that is no big deal. Do not go here they have cost me thousands of dollars from having to miss work due to their incompetence. Their advisors are morons and do not know crap about their own vehicles. They write fake reviews to make themselves look good on top of the fact they report and delete negative reviews like they have done with mine on facebook and google. DO NOT COME HERE they are unprofessional and do not care about their customers only care about your money im living proof of that. Theyve blocked me on facebook for writing Honest reviews yes BLOCKED. That should show you how scammy and unprofessional these people and tbekr xxxxxxxx owner devin are. This is my 2nd review on here because the problems continue to pile on without them doing a xxxx thing to make thing better. I only go here for services I already paid for but clearly at this point would be better off just going somewhere else and paying more money for stuff I shouldn’t have to because ive paid Maus. More

Report | Print

The sales team is terrific, Meredith, Crystal and especially Luis! The service dept. as well is outstanding especially Luis! The service dept. as well is outstanding More

Report | Print

Our recent experience at Maus Acura, which was a complete turnaround from our prior visit in 2019 when we purchased our MDX. This time, the experience was outstanding, and we owe it primarily to Lee Houston. turnaround from our prior visit in 2019 when we purchased our MDX. This time, the experience was outstanding, and we owe it primarily to Lee Houston. Lee’s professionalism, extensive knowledge, patience, and ability to guide us without any pressure to make an immediate purchase truly set this experience apart. He even stayed with us until the very end, patiently walking us through all the advanced technology features in our new 2025 MDX Type S to ensure we could take full advantage of them. We sincerely hope Maus Acura continues to employ sales representatives like Lee, as they help distinguish your dealership from others in the industry. We would also like to acknowledge Crystal for her exceptional support in explaining all of our financial options. Her warm, professional, and caring demeanor made us feel right at home. Thank you for providing such an excellent team to assist customers. Best regards, More

by giorgie2 Verified Customer Verified Customer

Report | Print

Luis Belen in Sales was very knowledgeable, patient, and professional. Process was easy and low stress. Great training at that dealership. professional. Process was easy and low stress. Great training at that dealership. More

Report | Print

It was a pleasure to work with Alex when I came in for the recalls on my car. the recalls on my car. More

by smartoptions.cc Verified Customer Verified Customer

Report | Print

Excellent service and attention thanks to ASHLY and ALBERT to make it easy for me! Really appreciate with you guys ALBERT to make it easy for me! Really appreciate with you guys More

by aguirrerafaele Verified Customer Verified Customer

Report | Print

Jason was the best i ever dealt with ! And When I Needed Him He Came In Early Before His Shift Too Make Sure I Was Taken Care Of ! And Alex My Service Adviser was A Big help ! He made sure And When I Needed Him He Came In Early Before His Shift Too Make Sure I Was Taken Care Of ! And Alex My Service Adviser was A Big help ! He made sure my car was taken care of in a timely manner and It was perfect ! More

by Sirhan Verified Customer Verified Customer

Report | Print

Brought car in unannounced on Friday morning, needed extensive repairs. Fixed out the door Saturday extensive repairs. Fixed out the door Saturday More

by dsmith520 Verified Customer Verified Customer

Report | Print

My routine service was excellent. Thank you Maus Acura. Washed and vacuumed my vehicle when it was finished. Great job! Thank you Maus Acura. Washed and vacuumed my vehicle when it was finished. Great job! More

by budmantampa Verified Customer Verified Customer

Report | Print

Tony was professional and very helpful explaining the services, the cost and the waiting time. services, the cost and the waiting time. More

by KARLITAG13 Verified Customer Verified Customer

Report | Print