Stephon Solomon

My experience from the first time that I went over there. It was phenomenal Etephon was the person who helped me out. And\n Always went above and beyond on his service, explaining everything to me. And makin It was phenomenal Etephon was the person who helped me out. And\n Always went above and beyond on his service, explaining everything to me. And making sure that my car was in top shape, great person since that day, that's the person that I trust on my vehicle. More

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⭐⭐⭐⭐⭐ I had an outstanding experience working with Stephon as my Service Advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing excellent customer Stephon as my Service Advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing excellent customer service. Stephon took the time to explain everything clearly, kept me informed throughout the entire process, and made sure all of my questions were answered. His attention to detail, honesty, and dedication to customer satisfaction made the experience stress-free and enjoyable. It's rare to find someone who combines professionalism with such a friendly and welcoming attitude. Stephon went above and beyond to ensure my vehicle was serviced properly and completed in a timely manner. I highly recommend Stephon to anyone looking for exceptional service. He is truly an asset to the team, and I look forward to working with him again in the future. More

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I consistently receive exceptional customer service from Service Advisor Stephon Solomon. He always goes above and beyond to ensure that I am completely satisfied and well taken care of throughout every vis Service Advisor Stephon Solomon. He always goes above and beyond to ensure that I am completely satisfied and well taken care of throughout every visit. His commitment to customer service is truly outstanding. Stephon takes the time to thoroughly explain all required and recommended preventive maintenance needed to keep my vehicle in top condition. He is knowledgeable, transparent, and never makes me feel rushed, ensuring that I fully understand the services being performed and their importance. His communication is excellent, as he consistently provides timely updates throughout the repair and maintenance process. He keeps me informed every step of the way regarding the status of my vehicle and estimated completion times, which gives me great peace of mind. His professionalism, honesty, expertise, and dedication to customer satisfaction are truly exceptional. It is rare to find someone so genuinely committed to delivering a positive customer experience. I highly recommend Stephon Solomon to anyone seeking outstanding vehicle service and a service advisor who truly cares about their customer. More

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Service team was attentive, professional and informed. Service waiting area is clean and accommodating. Very pleasant experience. Service waiting area is clean and accommodating. Very pleasant experience. More

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They are the worst Acura dealership in central florida. They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the cap correctly causing me to miss 2 days of work since i commute to sarasota and almost lost my job. I had to deal with my car smelling like gas for moments at a time weeks after the fact and more than likely caused a fuel leak which im sure these morons expect me to pay out of pocket again for THIER MISTAKE. This On top of the fact the sold me a car with a defect cauding life threatening conditions. They swore up and down the defect was caused by road conditions until a recall came out then of course they had nothing to say. They have sent me home numerous times sfter duplicating a problem in their shop which is actually against their own protocols. Ive had to go to other Acura dealers to get my car fixed for problems they couldn’t rectify. Their bonehead owner devin acts as if all that is no big deal. Do not go here they have cost me thousands of dollars from having to miss work due to their incompetence. Their advisors are morons and do not know crap about their own vehicles. They write fake reviews to make themselves look good on top of the fact they report and delete negative reviews like they have done with mine on facebook and google. DO NOT COME HERE they are unprofessional and do not care about their customers only care about your money im living proof of that. Theyve blocked me on facebook for writing Honest reviews yes BLOCKED. That should show you how scammy and unprofessional these people and tbekr xxxxxxxx owner devin are. This is my 2nd review on here because the problems continue to pile on without them doing a xxxx thing to make thing better. I only go here for services I already paid for but clearly at this point would be better off just going somewhere else and paying more money for stuff I shouldn’t have to because ive paid Maus. More

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Maus Acura blew me away with their top-notch service and expertise! The team was knowledgeable, friendly, and went above and beyond to make sure I left with a great deal on my new Acura Adx. I would Hig and expertise! The team was knowledgeable, friendly, and went above and beyond to make sure I left with a great deal on my new Acura Adx. I would Highly recommend Maus Acura and Alex for anyone in the market to buy a new car!!!! Thank you so much for your honest approach to my car buying experience. I left not only with a new car but with new knowledge on what a great car buying experience is supposed to be like. More

by Aandm0801 Verified Customer Verified Customer

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The rep was very knowledgeable and easy to work with. She made the experience great. She made the experience great. More

by CARMEN874 Verified Customer Verified Customer

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After my car was towed into the dealership, Leo managed to get back to me before the end of the day with information on the vehicle's status. And the next day, when I called for further info, Stephon also to get back to me before the end of the day with information on the vehicle's status. And the next day, when I called for further info, Stephon also managed to assist me in a timely manner. Thank you! More

by eti2_virginia Verified Customer Verified Customer

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Excellent service and attention thanks to ASHLY and ALBERT to make it easy for me! Really appreciate with you guys ALBERT to make it easy for me! Really appreciate with you guys More

by aguirrerafaele Verified Customer Verified Customer

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Brought car in unannounced on Friday morning, needed extensive repairs. Fixed out the door Saturday extensive repairs. Fixed out the door Saturday More

by dsmith520 Verified Customer Verified Customer

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