Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Terriquez
Alex Terriquez at Hatfield Buick GMC

Alex Terriquez

Service Advisor

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

Contact Me
4.7
212 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

212 Reviews

Write a Review

212 Reviews of Alex Terriquez

September 03, 2025

Dealership Rating
Employee Rating

Everything went smooth and the service reps are always helpful and willing to accommodate your needs. More

by Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 08, 2025

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 30, 2025

Dealership Rating
Employee Rating

Took a little longer than expected but thumbs up on the loaner car due to them keeping car More

by ACHAVEZ2770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

August 27, 2025

Dealership Rating
Employee Rating

Always prompt & accommodating. Comfortable waiting area. Like having coffee and water available in waiting area More

by SALEXAOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez, Jacob Adame

Report | Print
Sep 03, 2025

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2025

Dealership Rating
Employee Rating

They take a long time to repair. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. More

by beltan04
Service Communication
Recommend Dealer
No
Report | Print
Aug 27, 2025

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Henry Adame at (909) 793-3238.

August 10, 2025

Dealership Rating
Employee Rating

I went in there to get an oil change and they rotated my tires. When I go home after my tire rotation one of the tire sensors was no longer working. I have full confidence in Redlands Hatfield Buick GMC t More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez, Jacob Adame , Augie

Report | Print
Aug 12, 2025

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Dealership Rating
Employee Rating

Great customer service. Employees are very friendly and helpful. I will continue to back there as long as I own my Buick. More

by ABAILEY014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 11, 2025

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Dealership Rating
Employee Rating

They were nice, accommodating, explained all aspects of the different services that I was looking to have done on my truck. It was a clean job and all went smoothly. More

by GREGFLAK700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Adame

Report | Print
Aug 12, 2025

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Dealership Rating
Employee Rating

Excellent business straight forward nothing hidden to the point of it works for you or not no pressure!!! More

by JAMES91VALENCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adam Perez, Willie Brandon, Kaylynn Solorio, Adrien Vasquez, Nick Carson, Bill Chakos, Jacob Adame

Report | Print
Jul 25, 2025

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

July 18, 2025

Dealership Rating
Employee Rating

It was my first service on my new Yukon and it went very smooth. Alex told me it would take an hour and that is just what it took. I waited in the waiting area while the work was done and they had water bot More

by Craig and Tracy Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 21, 2025

Hatfield Buick GMC responded

Craig and Tracy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 11, 2025

Dealership Rating
Employee Rating

Excellent service. Adrien, Alex, Henry, Jacob and Augie are incredibly attentive. The mechanics are at the top of there game and are truly the unsung heroes.Genuinely h More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez, Jacob Adame , Augie

Report | Print
Jul 16, 2025

Hatfield Buick GMC responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
22

Dealership Inventory (168 Vehicles)

new 2025 GMC Yukon XL car, priced at $92,660
2025 GMC Yukon XL
new
White Frost Tricoat exterior
Automatic
Four-wheel Drive
$92,660
View Details
used 2020 Buick Envision car, priced at $24,495
2020 Buick Envision
used
Summit White exterior
Automatic
All-wheel Drive
$24,495
View Details
new 2026 GMC Sierra 1500 car, priced at $80,245
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$80,245
View Details
new 2025 Buick Encore GX car, priced at $26,995
2025 Buick Encore GX
new
Copper Ice Metallic exterior
Automatic
Front-wheel Drive
$26,995
View Details
used 2024 Chevrolet Tahoe car, priced at $65,995
2024 Chevrolet Tahoe
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$65,995
View Details
new 2026 GMC Sierra EV car, priced at $64,995
2026 GMC Sierra EV
new
Summit White exterior
Automatic
All-wheel Drive
$64,995
View Details
View All Inventory