92 Reviews
Write a Review92 Reviews of Alex Serak
January 17, 2025
Excellent service every time I take my car there it is a positive experience so I keep going back. positive experience so I keep going back. More
Other Employees Tagged: Joseph Vicari Jr., David Quick, David Lopez, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga
December 28, 2024
I had to take my vehicle in for a warranty problem. Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediatel Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediately when my vehicle was fixed. Alex did everything to ease my frustration of having to leave my vehicle to be fixed. If I have future service issues I will definitely contact Alex. More
Other Employees Tagged: Michael Wemmer
December 23, 2024
Service department was very responsive to my needs by sending the mobile service vehicle to my residence of which the technician was very personable. sending the mobile service vehicle to my residence of which the technician was very personable. More
Other Employees Tagged: David Quick , Marco Villa
December 15, 2024
The dealership overall is pretty good. Service department needs some work. Had my vehicle in for regular service and wanted the works package, oil change, filter, tire rotation, fluids che Service department needs some work. Had my vehicle in for regular service and wanted the works package, oil change, filter, tire rotation, fluids check, however they failed on the fluids check. More
December 09, 2024
Great customer service and very time efficient. The lube tech Austin and advisor Toni were wonderful. The lube tech Austin and advisor Toni were wonderful. More
Other Employees Tagged: Joseph Vicari Jr., Tony Perkins, Tom Ikert, Gordon Custer , Michael Wemmer
December 09, 2024
Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they s dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they say they service all makes and models, they weren't lying! More
Other Employees Tagged: Joseph Vicari Jr., David Quick, Tony Perkins, Tom Ikert, Gordon Custer, JESUS VAZQUEZ , Michael Wemmer
November 24, 2024
Good together go all the time all good together go for it all the time all the time More
Other Employees Tagged: David Quick, Tony Perkins , Lawrence Bledsoe, Robert Petit, Marco Villa, Michael Wemmer
November 20, 2024
Paid for engine diagnostic. Results need new spark plugs. Paid for new spark plugs service. Results engine light came back on. Paid for more service fuel sensor.. Had slow Results need new spark plugs. Paid for new spark plugs service. Results engine light came back on. Paid for more service fuel sensor.. Had slow leak in rear tire lied to me and told nail on side un repairable. Had tire fixed at a small shop for small shrapnel in tread. The lie about the tire was unfortunate More
November 03, 2024
The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales process was very smooth and easy. Keep up the great work. Definitely recommended. More
Other Employees Tagged: Joseph Vicari Jr., Tony Perkins, Chad Formico, Devin Spielman, Bassim Farhoud , Michael Wemmer