Alex Salinas
Alex Salinas at Roesch Ford
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Alex Salinas

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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4.7
7 Reviews
4.7

7 Reviews

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7 Reviews of Alex Salinas

December 21, 2024

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Employee Rating

Great experience. Very easy to set up an appointment. I got in and out in one and half hour. More

by pinotri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2024

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I have always had great experiences with Roesch from the sales people to the service department. I would highly recommend this dealership. More

by hspeiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Roesch Ford responded

Thank you for sharing your positive experience with us! We're so glad to hear that both our sales and service teams have consistently provided great service. Your recommendation means the world to us, and we truly appreciate your continued trust in Roesch Ford. We look forward to serving you again!

December 13, 2024

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Alex took good care of me. He was very pleasant and explained things well. Service with a smile. My only reservation is that it took so long. I pulled in at 10:30 and did not More

by 17USPATRIOT76
Recommend Dealer
Yes

Other Employees Tagged: David Bleichroth

Dec 16, 2024

Roesch Ford responded

Thank you for sharing your experience! We’re glad Alex and David provided pleasant and helpful service, ensuring you felt well cared for. We understand your concern about the time it took and appreciate your patience as we work to improve efficiency. We’re sorry to hear about the issue with your tire and hope it’s resolved quickly. Thank you for choosing Roesch Ford—we’re here if you need anything!

December 07, 2024

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Everyone at Roesch was great, starting with Kobe in Parts who sourced my tires, Randy and Alex who managed the installation and alignment, Kristin at the cashier desk who corrected my email address and Ford More

by LAURA_A_MAHONEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Holder , Kobe in Parts and Kristin at Cashier

Dec 07, 2024

Roesch Ford responded

We’re so grateful for your thoughtful and detailed review! It’s wonderful to hear how every part of your experience from Kobe in Parts to Randy, Alex, Kristin, and even our shuttle driver left a positive impression. Providing seamless and attentive service is what we strive for, and we’re thrilled we could meet your expectations. Thank you for choosing Roesch Ford we truly appreciate your support!

December 01, 2024

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The process started out great but I can’t get a call back to find out if the parts are in to do the repair. It’s seems like a communication and follow up issue. I’ve been waiting since mid July for a catalyt More

by TJWWILSON
Recommend Dealer
Yes

November 16, 2024

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Employee Rating

Nick and the rest of the crew was very helpful, knowledgeable, and patient showing me different vehicles , telling me pros and cons of different vehicles and mainly keeping me in my budget , thanks More

by mdq164
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Roesch Ford responded

Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to highlight Nick, Alex, and the rest of our team. We're thrilled to hear that they provided you with a smooth, informative, and patient experience while helping you find the right vehicles within your budget. Your kind words mean a lot to us, and we're grateful you chose Roesch Ford. Thank you for sharing your experience, it will surely help future buyers in their journey. If there's ever anything more we can do for you, please don't hesitate to reach out!

November 12, 2024

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Employee Rating

Great service from the Service writers as well as Luis the technician that worked on my vehicle More

by RKH_41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Roesch Ford responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service team and that Luis, in particular, took great care of your vehicle. We take pride in providing top-notch service, and it’s wonderful to know our team delivered for you. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you again for choosing Roesch Ford—we truly appreciate your support!

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