Alex Rocha | Page 4

Alex Rocha was incredibly nice and made the experience of buying our first car amazing! Great all around dealership! buying our first car amazing! Great all around dealership! More

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I am beyond happy with my experience here at city vw with Alex, especially while purchasing my very first vehicle. I've had multiple people recommend him to me and from my experience he was very friendly and Alex, especially while purchasing my very first vehicle. I've had multiple people recommend him to me and from my experience he was very friendly and professional, he knew exactly what I was looking for and made the process easy. I never felt pressured from the test drive to the final paper work and he made sure I understood everything. I will highly recommend him!! He won't disappoint. I drove away feeling confident and excited with my new car. More

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Went again to the dealership after purchasing my first car ever, came out very happy with my second buy at an amazing affordable price. Everyone is very friendly and helpful, many thanks to Alex Rocha for car ever, came out very happy with my second buy at an amazing affordable price. Everyone is very friendly and helpful, many thanks to Alex Rocha for the hospitality and the great service! Easy and quick. Definitely do recommend making business here. More

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I didn't feel any pressure walking into the dealership. Service area is clean and professional. Service area is clean and professional. More

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I recently purchased a 2025 Volkswagen Atlas from City Volkswagen of Chicago, and the experience was outstanding from start to finish. Alex was phenomenal, he went above and beyond to make the entire proc Volkswagen of Chicago, and the experience was outstanding from start to finish. Alex was phenomenal, he went above and beyond to make the entire process smooth and stress-free. He was knowledgeable, professional, and genuinely cared about finding the right fit for me. If you’re looking for a seamless car-buying experience, I highly recommend working with Alex and the team at City Volkswagen of Chicago! More

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Great customer service! ! Alex was amazing and spent plenty of time showing me all the different options on the Volkswagen Taos. Looking at pricing for the Taos at other deal ! Alex was amazing and spent plenty of time showing me all the different options on the Volkswagen Taos. Looking at pricing for the Taos at other dealerships I know I got a great price for my car. More

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Alex was very nice, very personable, no pressure and easy to talk to. Although the reason i needed a new car was frustrating, he made the process less stressful. to talk to. Although the reason i needed a new car was frustrating, he made the process less stressful. More

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Excellent service, I came in looking for a specific car they didn’t have it yet but told me it will be coming soon. They had something similar and got to test drive it ! That day I met Alex Rocha the sales they didn’t have it yet but told me it will be coming soon. They had something similar and got to test drive it ! That day I met Alex Rocha the salesman which went into details of the car I wanted and provided me with the carfax information. He understood that I was going to wait for the car I wanted and we kept in contact. All staff including managers were courteous and not pushy. My experience was flawless, got the car I wanted . Thank you Alex !! More

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Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More

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I was helped by Alex Rocha. The experience was so extremely seamless and he helped us so much with our options and doing the right thing for his customer. We came down from a ba The experience was so extremely seamless and he helped us so much with our options and doing the right thing for his customer. We came down from a bad experience from WI (we are Chicago native), so we came in a little stressed, and immediately from walking in Alex put us at ease. We also needed to go to the bank to get a cashiers check, they drove us to the bank and back as well. We came in for a different car initially but we walked out with something we love and stayed within our budget! More

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