Alex Rocha | Page 5

I didn't feel any pressure walking into the dealership. Service area is clean and professional. Service area is clean and professional. More

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I recently purchased a 2025 Volkswagen Atlas from City Volkswagen of Chicago, and the experience was outstanding from start to finish. Alex was phenomenal, he went above and beyond to make the entire proc Volkswagen of Chicago, and the experience was outstanding from start to finish. Alex was phenomenal, he went above and beyond to make the entire process smooth and stress-free. He was knowledgeable, professional, and genuinely cared about finding the right fit for me. If you’re looking for a seamless car-buying experience, I highly recommend working with Alex and the team at City Volkswagen of Chicago! More

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Great customer service! ! Alex was amazing and spent plenty of time showing me all the different options on the Volkswagen Taos. Looking at pricing for the Taos at other deal ! Alex was amazing and spent plenty of time showing me all the different options on the Volkswagen Taos. Looking at pricing for the Taos at other dealerships I know I got a great price for my car. More

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Alex was very nice, very personable, no pressure and easy to talk to. Although the reason i needed a new car was frustrating, he made the process less stressful. to talk to. Although the reason i needed a new car was frustrating, he made the process less stressful. More

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Excellent service, I came in looking for a specific car they didn’t have it yet but told me it will be coming soon. They had something similar and got to test drive it ! That day I met Alex Rocha the sales they didn’t have it yet but told me it will be coming soon. They had something similar and got to test drive it ! That day I met Alex Rocha the salesman which went into details of the car I wanted and provided me with the carfax information. He understood that I was going to wait for the car I wanted and we kept in contact. All staff including managers were courteous and not pushy. My experience was flawless, got the car I wanted . Thank you Alex !! More

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Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More

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I was helped by Alex Rocha. The experience was so extremely seamless and he helped us so much with our options and doing the right thing for his customer. We came down from a ba The experience was so extremely seamless and he helped us so much with our options and doing the right thing for his customer. We came down from a bad experience from WI (we are Chicago native), so we came in a little stressed, and immediately from walking in Alex put us at ease. We also needed to go to the bank to get a cashiers check, they drove us to the bank and back as well. We came in for a different car initially but we walked out with something we love and stayed within our budget! More

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Alex was such a great help! I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. Please go see him! More

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Usually buying a new car could be a headache, but Alex Rocha made it an easy process. He’s very helpful and answered all the questions I had. I didn’t think I would be approved for a new car loan but thei Rocha made it an easy process. He’s very helpful and answered all the questions I had. I didn’t think I would be approved for a new car loan but their finance team made it possible. If you have any questions about purchasing a new vehicle then you need to call them! More

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Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. More

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