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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 72

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
811 Reviews
4.4

811 Reviews

Write a Review

811 Reviews of Alex Murphy

June 30, 2024

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Employee Rating

Jeep service rep was unable to assist. Service manager Alex hasn't answered calls/text. More

by cmasvets
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Houchins

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Jul 02, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2024

Dealership Rating
Employee Rating

Friendly Quick service Prompt Convenient location Annoyed I can’t move on to the next question because I have to write at least 15 words. More

by LMJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 26, 2024

Dealership Rating
Employee Rating

Great service always feel welcomed at this dealer! Would recommend coming to this dealer for services More

by mykelallen88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate, Kevin Jones, Joe Anthony, Scott Houchins, Tyrone Houston, Efrem Huger, Nerely Blanco , Andrey Gvozdevskiy, Kyle McKenzie

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Jun 26, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 23, 2024

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Employee Rating

Greenbrier Jeep is a great dealership to get service. They were quick and responsive to my issue and fixed it correctly the first time! More

by Matt Story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 22, 2024

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Great and fast service. Very clean environment. Very polite staff. Thanks for the coffee. Yum. More

by ICYJ1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2024

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Employee Rating

Great service! It was expensive, as is everything now, but they gave me a coupon. Car is running fine. More

by Loren Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2024

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Employee Rating

It is alway an easy experience working with the staff. Updates through phone calls makes it easy to manage a day without a car when you have a good idea when it will be ready to pick up!!! More

by CJMPUTT4PAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 16, 2024

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Employee Rating

Always great service and Customer Care. Paul does great job.. see you next time folks.. thanks More

by KGB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2024

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Employee Rating

Courteous and professional service. I've been coming here for 22 years and I remain satisfied. More

by janewallace456345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 16, 2024

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Employee Rating

Said you would fix mirror after you tried to charge me 1k for a 27$ part. More

by josetabar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Cuellar, Nerely Blanco, Mike Owen , Jordan Cabral, Allison Humphries, Dennis Jordan

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Jun 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Jose. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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