Alex Murphy | Page 25

Oil change was quicker than expected, but receptionist at the "vehicle entrance" was not friendly the "vehicle entrance" was not friendly More

by samtet9724 Verified Customer Verified Customer

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Service was very efficient and timely. The staff was exceptional in meeting my expectations. Considering the staffing issues that most dealers are facing today, Southern’s response time in The staff was exceptional in meeting my expectations. Considering the staffing issues that most dealers are facing today, Southern’s response time in repairing my issue was excellent. More

by gekiskinis Verified Customer Verified Customer

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Service center should provide a loaner car if waiting on parts for more than 2 days. parts for more than 2 days. More

by carljack20010 Verified Customer Verified Customer

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They had no idea that I have free oil change and inspection and i had a appointment and still waited 3hrs just so they can over charge me for a lightbulb and they never really told me when I was rea inspection and i had a appointment and still waited 3hrs just so they can over charge me for a lightbulb and they never really told me when I was ready I had to ask it was the worst More

by monicabmssmile Verified Customer Verified Customer

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Very nice customer services went for oil chanbea nge was done in 40 minutes beautiful new waiting room done in 40 minutes beautiful new waiting room More

by ruby.gaskew Verified Customer Verified Customer

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I truly appreciate the free oil changes but I wish your service check other fluids like your transmission fluid and brake fluid. So that customer can be aware that there car is running good!! Over all you service check other fluids like your transmission fluid and brake fluid. So that customer can be aware that there car is running good!! Over all you do wonderful work! More

by angelacooper771 Verified Customer Verified Customer

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Very helpful and informative. Was quick to help and made sure my vehicle was good. Was quick to help and made sure my vehicle was good. More

by braswellpatrice Verified Customer Verified Customer

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This dealership failed me on a state inspection for one of the reasons as “windshield wipers torn”. There was nothing wrong with my windshield wipers. I had to spend unnecessary money due to this. There wa of the reasons as “windshield wipers torn”. There was nothing wrong with my windshield wipers. I had to spend unnecessary money due to this. There was horrible communication throughout my truck being there. I had my radiator replaced and the mechanic didn’t even bother filling it up with coolant. The mechanic also suggested I replace my left side catalytic converter which would cost $3,900 due to two broken bolts causing an exhaust leak. Instead of offering to replace the bolts like I ended up doing it feels as if they were just trying to get me for more money. More

by fah7896 Verified Customer Verified Customer

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Service provided for my 2019 Grand Cherokee unsatisfactory. I have taken my vehicle to be serviced 2 times for the same issue Malfunction of Start/stop feature. Today I have the same issue with unsatisfactory. I have taken my vehicle to be serviced 2 times for the same issue Malfunction of Start/stop feature. Today I have the same issue with only 55,000mi on the vehicle. Skeptic of bringing it back for the 3rd time, and expecting different results. More

by CJ Haugabook Verified Customer Verified Customer

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I came in for an inspection, oil change and tire rotation. The services were done correctly and the staff was polite. rotation. The services were done correctly and the staff was polite. More

by Daw Verified Customer Verified Customer

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