Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 94

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
972 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.8

972 Reviews

Write a Review

972 Reviews of Alex Marcel

February 04, 2021

Dealership Rating
Employee Rating

Honda of valley is an amazing service center, the staff offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels More

by CARLTON.SMITH0391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Palmer

Feb 09, 2021

Honda of Valley Stream responded

Hello Oscar, we are so happy to read such a great review about Honda Of Valley Stream! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for the recommendation, and have an amazing day!

February 03, 2021

Dealership Rating
Employee Rating

Everyone was adhering to the safety measures for Covid 19 and everyone was courteous and helpful. I was in and out in a short amount of time. And all of my car problems and options were explained to me wel More

by bvalentine8
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

January 29, 2021

Dealership Rating
Employee Rating

Clean. Friendly. Very spacious. Extremely organized. Was kept informed throughout the entire process. This is the second time I’ve been here and they are by far the best that New York has to offer. More

by dred22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Honda of Valley Stream responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2021

Dealership Rating
Employee Rating

Efficient, informative and courteous service, while waiting in a clean and safe environment. I am also thoroughly satisfied with the team who are also professional More

by PELSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Honda of Valley Stream responded

Hi Pelsey, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2021

Dealership Rating
Employee Rating

The workers are friendly and polite. Good customer service but was a little disappointed to pricing and fees and also to getting the bank of my choice. More

by SFRANKLIN210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ada Ovalles , Jamal Prescod

Feb 03, 2021

Honda of Valley Stream responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2021

Dealership Rating
Employee Rating

Waiting are was clean and chairs we set up with social distance. Check in and check out was fast . Everyone from front desk to the person who brought around my car was very friendly. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 25, 2021

Dealership Rating
Employee Rating

They found the problem with my car and fixed my problem. It was a little expensive but was needed. The car took a few days to fix but they called us several times. More

by EPHRAIMDOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer

Jan 27, 2021

Honda of Valley Stream responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2021

Dealership Rating
Employee Rating

Excellent service all the time. Keep me updated on what issues and what needs to be done immediately on my vehicles or what could wait for my next appointment. More

by BEVERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Honda of Valley Stream responded

Hi Beverly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2021

Dealership Rating
Employee Rating

I’m not sure if I would recommend I went in for a I’m not sure if I would recommend I went in for a inspection and they told me I needed new cabin filter which was changed a week before bring car to More

by LISAFORSTER38
Recommend Dealer
No

January 21, 2021

Dealership Rating
Employee Rating

Marcel showed professional and caring customer service. He made sure that I understood what was being done to my car and kept me updated. I highly recommend others to work with Marcel. Excellent service! More

by folatb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Honda of Valley Stream responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Marcel. Have a great day!

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