Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 93

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
994 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.8

994 Reviews

Write a Review

994 Reviews of Alex Marcel

March 24, 2021

Dealership Rating
Employee Rating

10000000 excellent work appreciated the great care was great they should get an raise love the customer service an they work fast excellent excellent experience More

by A.BURNETTE2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 25, 2021

Honda of Valley Stream responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2021

Dealership Rating
Employee Rating

Great customer service with all around care. The team was Professional, courteous and they made the whole experience easy and I will continue to come back More

by PSYU10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Mar 25, 2021

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2021

Dealership Rating
Employee Rating

The service was great ,I didn’t have to wait for a long time ,very friendly and they price was very good I recommend them More

by FREDETIENNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 22, 2021

Dealership Rating
Employee Rating

Everyone as always is very friendly and professional;. Never a problem. I've been taking my Honda's there for at least twelve years. Always a pleasure dealing with Alex Marcel! More

by JPAPL (Joseph Papalia)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie in the Maintenance Dept

Mar 23, 2021

Honda of Valley Stream responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

March 19, 2021

Dealership Rating
Employee Rating

The staff at the service center are very friendly and helpful. Finance, sales, mechanics are all great. faci;ity is modern, clean and very comfortable Marcel is excellent More

by WIL_FITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 19, 2021

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

Dealership Rating
Employee Rating

I continue to go to Valley Stream Honda for service because they are reliable and proficient. Marcel is always helpful and polite. I enjoy coming here. More

by LAUREENLACE
Recommend Dealer
Yes
Mar 19, 2021

Honda of Valley Stream responded

Hi Laureenlace, thank you so much for your positive comments about Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2021

Dealership Rating
Employee Rating

Went to fix a Flat Tire and Engine Shield - both damaged by hitting pothole. Mr. Alex Marcel was excellent in getting the Job done , Coordinating with Parts Department to provide a Very Timely Service. I More

by LFERNAN160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

Dealership Rating
Employee Rating

Excellent customer service. My service advisor Marcel is the the absolute best at what he does. Thanks again guys. Keep up the excellent job of providing such quality customer service. More

by RAMONTAY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2021

Dealership Rating
Employee Rating

highly dissatisfied with my most recent survey. after their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. More

by gualilo61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 14, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

March 11, 2021

Dealership Rating
Employee Rating

I love the service I received, the staff was very helpful, every time I bring my car to be serviced the staff is always make sure that I’m good More

by CMARIGNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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