Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Hanson
Alex Hanson at Boucher Hyundai of Waukesha
Refer Me

Alex Hanson

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

Contact Me
4.1
9 Reviews
4.1

9 Reviews

Write a Review

9 Reviews of Alex Hanson

February 19, 2025

Dealership Rating
Employee Rating

Service was terrific - people were even better! A good place to do business. Will be back More

by sjarbeiter
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons

Report | Print
Feb 19, 2025

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

February 16, 2025

Dealership Rating
Employee Rating

Clean and very accommodating. Quick service with frequent updates. Kept me informed which was greatly appreciated. More

by Bkruzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble

Report | Print
Feb 17, 2025

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 26, 2025

Dealership Rating
Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney, Matthew Fett, Nico Torres , Brayan Alanis

Report | Print
Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 10, 2025

Dealership Rating
Employee Rating

So far so good first time using service on our vehicle there we will see More

by Cox
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 10, 2025

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

November 22, 2024

Dealership Rating
Employee Rating

I was extremely impressed with how the service experience went. From Alex’s receptiveness to my questions, to the quick responses back via text, to the work order sent to me digitally that I could review and More

by T.CORNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 25, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

November 19, 2024

Dealership Rating
Employee Rating

My experience with the service department at Boucher Hyundai was excellent! Alex was clear and honest when providing the systems check and engine diagnostic info. He found the right balance of detail fo More

by DanaLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2024

Boucher Hyundai of Waukesha responded

Thank you, Dana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

November 14, 2024

Dealership Rating
Employee Rating

I enjoyed working with Boucher on the sales side, but not the service side. Though, things have somewhat improved with the opening of the new building. The channels of communication between the customer and More

by GPERONECCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Devin Timm, Kerwin Ruiz

Report | Print
Nov 17, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for the honest feedback. We regret not providing a 5 star experience. If you would like to continue the conversation, we would appreciate the opportunity to address your concerns. Rob Heaney Service Manager 262-522-1000

October 25, 2024

Dealership Rating
Employee Rating

Poor service. Poor explanation felt I got taken. Had car for over a week. Brand new car. Not covered warranty? More

by BRENDHANMCCLUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Doble

Report | Print
Oct 30, 2024

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, Brendhan, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney Service Manager 262-522-1000

October 20, 2024

Dealership Rating
Employee Rating

Courteous, professional, timely, and clean. Had awareness of my time and provided updates for my service More

by PamelaO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble

Report | Print
Oct 20, 2024

Boucher Hyundai of Waukesha responded

Pamela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

Dealership Inventory (333 Vehicles)

new 2024 Hyundai Palisade car, priced at $54,140
2024 Hyundai Palisade
new
Steel Graphite exterior
Automatic
All-wheel Drive
$54,140
View Details
new 2024 Hyundai Sonata car, priced at $29,158
2024 Hyundai Sonata
new
Ultimate red exterior
Automatic
Front-wheel Drive
$29,158
View Details
new 2025 Hyundai Santa Cruz car, priced at $32,861
2025 Hyundai Santa Cruz
new
Rockwood Green exterior
Automatic
All-wheel Drive
$32,861
View Details
new 2025 Hyundai Tucson Hybrid car, priced at $37,625
2025 Hyundai Tucson Hybrid
new
Amazon Gray exterior
Automatic
All-wheel Drive
$37,625
View Details
new 2025 Hyundai Santa Fe HEV car, priced at $51,859
2025 Hyundai Santa Fe HEV
new
Phantom Black exterior
Automatic
All-wheel Drive
$51,859
View Details
new 2025 Hyundai Santa Fe car, priced at $44,967
2025 Hyundai Santa Fe
new
Phantom Black exterior
Automatic
All-wheel Drive
$44,967
View Details
View All Inventory