Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz | Page 8

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
4.9
226 Reviews

I speak German. If you do too, when you bring your vehicle into service - say hello in German.

Dealership Experience

28 yrs, 9 mos

Industry Experience

28 yrs, 9 mos

4.9

226 Reviews

Write a Review

226 Reviews of Alex Folz

February 19, 2022

Dealership Rating
Employee Rating

My experience at Mercedes-Benz of Hagerstown Service Department has always been excellent. Thanks to Alex and Marty. They are the reasons that I continue to buy cars at this dealership. More

by Twzig506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Alex, Marty, and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

February 17, 2022

Dealership Rating
Employee Rating

Marty did a wonderful job expediting our work order and Cameron did a perfect job! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Mercedes-Benz of Hagerstown responded

Jim, thank you for the great review! We are proud to have Marty on our team and happy to hear that he was able to get the job done. Drive safely, and we hope to see you back again down the road!

February 15, 2022

Dealership Rating
Employee Rating

Barry made this a seamless and incredibly easy experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition More

by cem1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! It is our goal to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Barry, Austin, and Alex. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and enjoy it! We appreciate your business over the years and are looking forward to seeing you again at Mercedes-Benz of Hagerstown!

February 14, 2022

Dealership Rating
Employee Rating

I have been a customer of MB of Hagerstown for over 16 years. It is a pleasure to work with Rob. Customer service and the service department are the best. More

by Michael.fairless468
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Marty Gillions , Rob Edmonds

Feb 14, 2022

Mercedes-Benz of Hagerstown responded

We're pleased and proud to have your committed business! Thank you for continuing to choose Mercedes-Benz of Hagerstown, we appreciate it!

February 06, 2022

Dealership Rating
Employee Rating

Barry was a pleasure to work with. His extensive knowledge of the vehicle we were purchasing made the transition from one vehicle to another seamless. Barry even went above and beyond the call of du More

by derick5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon

Feb 07, 2022

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to review us, Derick! We strive to deliver a seamless and straightforward purchase experience and it is wonderful to hear that this was reflected in you and your wife's visit. We will be sure to pass on the kind words to Barry and the team. Congratulations to you both on your new vehicle, and enjoy it! We hope to see you back again at Mercedes-Benz of Hagerstown!

February 01, 2022

Dealership Rating
Employee Rating

Promptly accepted my request for checking my car. Took care of my concern. Fixed the tire while I waited. Drove off safely. The charge was reasonable. Thanks! More

by jrfhealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

January 09, 2022

Dealership Rating
Employee Rating

The dealership offers the best service for the Mercedes. Alex Fox, my Service Advisor knows the car and what I need. No place else gets my business More

by feserrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Gillions, Kyle Swanson

Jan 10, 2022

Mercedes-Benz of Hagerstown responded

Thank you for sharing this positive feedback! We are proud to have your business, and we appreciate your kind words about Alex and the rest of our team.

December 18, 2021

Dealership Rating
Employee Rating

I have been coming to Younger Mercedes, for years. I purchased, my first diesel mercedes from Younger, and all my service on my vehicle's. Marty, and Alex have alway's been professional and pleasant. I More

by bettyrnbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty

Dec 20, 2021

Mercedes-Benz of Hagerstown responded

Your continued confidence in the Mercedes-Benz of Hagerstown team means the world to us. We're so grateful to have earned your business throughout the years and will pass along your kudos to Marty and Alex. Please let us know if there is anything else we can help you with down the road. Take care!

December 16, 2021

Dealership Rating
Employee Rating

Excellent service! Everybody was so friendly and kind! Thank you so much for the discount and car wash! Special shout-outs to Alex, Lisa, and Dena! Thank you! More

by Omar G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker, Dena Burger

Dec 16, 2021

Mercedes-Benz of Hagerstown responded

It was our pleasure to assist with your service needs and send you home in a newly washed car. We will certainly let Alex, Lisa, and Dena know you appreciated their help. Take care, Omar! - Mercedes-Benz of Hagerstown

December 04, 2021

Dealership Rating
Employee Rating

As always - top notch folks all around, whether sale or service. Mercedes is fortunate to have such a dealership in their network. More

by Austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Mercedes-Benz of Hagerstown responded

Thank you for the glowing review, Austin - we can't tell you how much we appreciate your kind words! We're glad to have you as a Mercedes-Benz of Hagerstown client - and we wish you safe travels till we see you next!

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