Alex Caballero

Julio and the team at Subaru were great. They helped me get to a reasonable price that I felt comfortable, did it in record time, and never made it feel pushy or uncomfortable like at other They helped me get to a reasonable price that I felt comfortable, did it in record time, and never made it feel pushy or uncomfortable like at other dealers I've been at. 5 stars. More

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In my little experience in this beautiful country, he is one of the most complete sellers, attentive, he offers good service to his clients, he is always there to help for me, he is the best I have ever met one of the most complete sellers, attentive, he offers good service to his clients, he is always there to help for me, he is the best I have ever met, I thank him very much and many blessings and may he continue to offer that service. so excellent he is COWBOY FROM SUBARU OF PEMBROKE PINES More

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I want to thank Alex for a seamlessly smooth transaction! From my initial phone call to him two days ago, to setting up an appointment, to the test drive and then finalizing the numbers, Alex made the whole From my initial phone call to him two days ago, to setting up an appointment, to the test drive and then finalizing the numbers, Alex made the whole process a pleasure. A shout out also goes to Jaime in finance, and the on-site insurance rep David... they also helped to make entire transaction (car purchase and trade-in) easy. Everything was done in under 2 1/2 hours! Thank you Alex, and Subaru of Pembroke Pines! More

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I had the pleasure of working with Alex Caballero last week to purchase my new 2024 Subaru Forester from Subaru of Pembroke Pines. Alex is a top notch professional who knows his product and will provide week to purchase my new 2024 Subaru Forester from Subaru of Pembroke Pines. Alex is a top notch professional who knows his product and will provide outstanding customer service. I highly recommend contacting Alex for anyone interested in purchasing or leasing a Subaru. More

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Alex from great to work with from the start! He knew the product, he knew the process, and he made it easy to do complete the sale. My mom who is older couldn’t make the 1hr drive so we did He knew the product, he knew the process, and he made it easy to do complete the sale. My mom who is older couldn’t make the 1hr drive so we did everything digitally and over the internet. The process was very smooth. All we needed to do was bring the trade vehicle to the dealer and update the insurance to the new one. Easy! Other dealers did not want to do the deal over the phone. Alex and his team did! Definitely recommend Alex and Subaru Pembroke Pines! More

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Alex Caballero exhibited total professional service to my husband and I throughout our entire visit. husband and I throughout our entire visit. More

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I couldn't be more impressed with the exceptional service provided by your team at the dealership. From the moment my mom walked in, she was greeted by a sales guy name Kevin. He couldn’t help her since he w provided by your team at the dealership. From the moment my mom walked in, she was greeted by a sales guy name Kevin. He couldn’t help her since he was busy with 2 other clients, however, instead of keeping her waiting, he was professional enough to find her someone available to help her. Alex Caballero was available at the moment and how lucky she was to have him as her salesperson. Alex was not only very knowledgeable about the vehicles but also genuinely interested in finding the perfect fit for her needs. He treated her as a friend, was always honest on the pricing, never pushed her on the deal and worked hard to get her a good deal, which I know it wasn’t easy since her income was not huge and she did not have the best credit score. Subaru of Pembroke Pines was the 4th dealer we visited that day and we couldn’t believe how outstanding they were, in comparison with the other dealers we previously visited. It was amazing the extra hours Alex and his team stayed there to help my mom get the vehicle she needed. The finance and sales team integrated by Bryan Medina (Sales Manager) and Glenn Martin( Financing Dept) went above and beyond to ensure a smooth approval process, navigating through all the necessary paperwork with expertise and patience. Also a special shoutout to the director Jaime-Gaitan for going the extra mile to secure the best possible financing options, truly making this purchase a dream come true. Their dedication, professionalism, and commitment to customer satisfaction are unmatched. Kudos to your outstanding team! More

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On 03-23-2024, I went to SUBARU OF PEMBROKE PINES to buy, at residual value, the 2021 CROSSTREK we leased from Alex Caballero (excellent salesman, professional and helpful). Our problem started with the fina at residual value, the 2021 CROSSTREK we leased from Alex Caballero (excellent salesman, professional and helpful). Our problem started with the finance agent, Glenn Martin. This is a very dishonest man, unprofessional, and just trying to scam customers. Very disappointed with his behavior. He was rude and just trying to force his will. He does not care about customer, he just cares about himself and "any" way to make a huge commission. He lacks a minimum of education and how to treat customers (I do not mean he has to be like a servant to customers, no, do not get me wrong). The time with this financial agent was the worst. I am pretty sure this man will make some customers to never comeback to SUBARU OF PEMBROKE PINES (even if the salesperson was awesome). Jose Diaz More

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A vehicle is only as safe as its tires are reliable. Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this dealership did acknowledge that there was no damage or debris found on the tire's driving surface, they also insisted we purchase a replacement tire despite emphasizing that such an incident was "unheard of". Leaving a review in case it is part of a larger trend of defective tires causing unnecessary risk and cost to drivers behind the wheel of a new Subaru. Update: After hearing back from the dealership, they were able to resolve my concerns. Thank you especially to Rosalie Marti, Service Manager, for stepping in. More

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The dealer has great inventory and knowledgeable staff to help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. More

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