Alec Morales
Alec Morales at Lithia Hyundai of Odessa
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Alec Morales

Service Technician

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.2
12 Reviews
4.2

12 Reviews

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12 Reviews of Alec Morales

November 12, 2024

Dealership Rating
Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
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Finance Experience
Recommend Dealer
No

October 15, 2024

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was help full and took care of anything and everything that was needed in my car More

by GUZMANBRIZZIA6
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 12, 2024

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Professional and considerate. Always placing customers first. No matter how hectic nor the long lines More

by ROYMGONZALEZ
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Roy. We are delighted to hear that you found our team to be professional and considerate. Customer satisfaction is our top priority, and we appreciate your kind words.

October 10, 2024

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Great customer service . Very professional . Took care of service in a timely manner. 5 stars More

by RYANABILA1981
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ryan. We are pleased to hear that you found our customer service to be great and our team to be professional. It's always our goal to provide efficient and timely service to our customers.

October 08, 2024

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Everyone was Very nice, what I needed was done very fast, everyone was very professional. More

by NANCY52989
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Recommend Dealer
Yes
Oct 09, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Nancy. We are delighted to hear that our team was able to provide you with the fast and professional service you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 07, 2024

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Employee Rating

No son serios con su trabajo todo es un engaño luego de hacer la compra de un auto no cumplen el contrato mi auto lo lleve porque tiene garantía y no resolvieron el problema ni tan siquiera lo inspeccionar More

by NONE23
Service Price Transparency
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Recommend Dealer
No

October 04, 2024

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Very pleaseant work from everyone at the dealership and on time for the costumer assistance More

by MARTINEZDAYGORO
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Recommend Dealer
Yes
Oct 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our dealership. We are glad to hear that you found our team to be pleasant and that you received timely customer assistance. Your feedback is greatly appreciated.

September 25, 2024

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My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service More

by Mary
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Recommend Dealer
No

September 17, 2024

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Good job. . thank you for the good service I’ll come back later next time… More

by ME5150828
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a positive review! We are glad to hear that you were satisfied with the service you received. We look forward to welcoming you back next time.

August 15, 2024

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Employee Rating

KRISTINE WAS AWESOME AND EASY TO DEAL WITH. GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH More

by oscar.rodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Lithia Hyundai of Odessa responded

Thanks for taking the time to leave us a great review! We hope to do business with you again soon!

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