Alana Alvarez
Alana Alvarez at Liberty Mazda

Alana Alvarez

Service Coordinator

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

Contact Me
4.9
60 Reviews
4.9

60 Reviews

Write a Review

60 Reviews of Alana Alvarez

August 01, 2025

Dealership Rating
Employee Rating

It’s been nearly 2 & 1/2 years since i purchased my cx-30 from Liberty Mazda, and still, i couldn’t be happier, with the car itself, and their service. Craig, Carrie, and all the staff have been wonderful. i More

by north13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

July 04, 2025

Dealership Rating
Employee Rating

The dealership is beautiful and the service department is terrific. If you can make an appointment online without having to call I suggest you do so. The woman who answers the phones and makes the appointmen More

by Soccerfan227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 05, 2025

Liberty Mazda responded

Thank you for your business. We are sorry to hear that your initial contact with our dealership did not meet our normal high standard of customer service. Your comments aren't the type of feedback we are used to hearing. That said we take the customer experience very seriously and we cannot get better without honest feedback like yours. If you are comfortable sharing more details please reach out to one of the managers listed below. Again, we thank you for your business and look forward to helping you again in the future. Jason Secor Service Manager secorj@exeutiveag.com Jason Behan General Manager Behanj@executiveag.com

July 03, 2025

Dealership Rating
Employee Rating

Friendly, Honest and Respectful I never expected this to be so easy and trouble free. My wife and I are extremely impressed with your customer service. I have done business with Columbia Ford and Gat More

by CARLM.NEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 28, 2025

Dealership Rating
Employee Rating

They do things well and in an orderly manner and they are very hard work More

by AFRAZI.FARSHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Petrella, Bill Nolette

Jun 28, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 25, 2025

Dealership Rating
Employee Rating

So helpful and knowledgeable. Great with a senior and providing solid direction. We were grateful for Jason. More

by JOHNWOOLLEY12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor

Jun 25, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 20, 2025

Dealership Rating
Employee Rating

Carrie is fantastic. Definitely appreciated the explanation when it came to what services needed to be completed. Appreciate everyone there. More

by SANDOVALLUKEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jun 20, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

June 20, 2025

Dealership Rating
Employee Rating

Great service. Thirteen, twelve, eleven, ten, nine, eight, seven, six, five…maybe change this part. More

by JUSTINBELICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jun 20, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

June 20, 2025

Dealership Rating
Employee Rating

The staff was very professional and friendly. They answer any questions that I have. And the mechanic are very professional. More

by ANTOINOROSADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 13, 2025

Dealership Rating
Employee Rating

The service is consistently top-notch, with staff who are always eager to address any concerns or inquiries regarding the vehicle. Their readiness to assist creates a welcoming atmosphere, ensuring that all More

by raphael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 13, 2025

Dealership Rating
Employee Rating

Liberty continues to provide myself and my family with outstanding service. Keep up the good work! More

by SJENK72890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1
...

Dealership Inventory (267 Vehicles)

new 2025 Mazda CX-30 car, priced at $34,775
2025 Mazda CX-30
new
Tan exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 car, priced at $36,685
2025 Mazda CX-50
new
White exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-30 car, priced at $31,925
2025 Mazda CX-30
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $37,740
2025 Mazda CX-5
new
Gray exterior
Automatic
All-wheel Drive
used 2025 Mazda CX-50 car, priced at $35,939
2025 Mazda CX-50
used
wind chill pearl exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-30 car, priced at $34,510
2025 Mazda CX-30
new
White exterior
Automatic
All-wheel Drive