Carrie Hoffman
Carrie Hoffman at Liberty Mazda
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Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Carrie Hoffman

June 08, 2024

Dealership Rating
Employee Rating

Exceptional service! Greeted before entering the service department. Work was finished in a hour. Professional and expert staff!. More

by fdehaas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

Dealership Rating
Employee Rating

Painless easiest most pleasant car buying experience I have ever had in 30 years. Extremely helpful and answered all my questions- will definitely come back for both services and next time I buy a vehicle More

by lenahowenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Liberty Mazda responded

Lena, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

May 31, 2024

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Great customer service. Very helpful and answered all my questions. I will continue coming here for auto service needs. More

by MCTMJTVBT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2024

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 30, 2024

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My experience have always been easy and reliable. The building is always clean and I enjoy the video of my car. The tech’s always explain everything in a way I can easily consume. More

by REMoRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

May 28, 2024

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Below average customer service from advisor. Non friendly, also did not offer any current discounts/services ex. Afternoon special discount/car wash. Was not a favorable experience. More

by AALEXANDER_89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 29, 2024

Liberty Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 06, 2024

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Amazing work! !!very professional service I’m recommending my friends and relatives amazing Staff and supervisors More

by Agtoger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 03, 2024

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Carrie is always very helpful and supportive of my concerns with this vehicle. Thanks Carrie More

by marie.john
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Carrie had the opportunity to work with you and thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 03, 2024

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Employee Rating

Easy scheduling, comfortable waiting room and car was ready when they said it would be!!! More

by Ali Murphy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Sanders

May 05, 2024

Liberty Mazda responded

Ali, Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

April 29, 2024

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Employee Rating

It’s been a little over a year since i bought my cx-30 from Liberty Mazda and i am very happy with the vehicle and their services. Everyone has been friendly, professional, and informative. More

by north13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 31, 2024

Dealership Rating
Employee Rating

They're always great to work with. They are honest and friendly. It's always a pleasure dealing with everyone there. More

by W.kablik
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Mar 31, 2024

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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