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Alana Alvarez
Alana Alvarez at Liberty Mazda
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Alana Alvarez

Service Coordinator

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Alana Alvarez

December 13, 2024

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Employee Rating

Great customer service. I’m impressed! Love the apps the text messages and communication. Thank you! More

by RebecaMontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier

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Dec 15, 2024

Liberty Mazda responded

Thanks, Rebeca, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 10, 2024

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Employee Rating

Comfortable waiting area during maintenance and friendly, attentive staff! Will be visiting again soon! Thanks for everything! More

by oamisj75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier

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Dec 11, 2024

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 04, 2024

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Employee Rating

Siempre tengo un excelente servicio por parte del equipo de Liberty Mazda, estoy muy contento con la atención que recibo More

by Cristian Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella, Jordan Udi, Carrie Hoffman, Bradley Coleman, Craig Fournier, Bill Nolette

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Dec 04, 2024

Liberty Mazda responded

Cristian, Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

October 08, 2024

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Great service provided I will go there for my next appointment next time I have something wrong with my car. More

by OLIVERCUAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier

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Oct 09, 2024

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 29, 2024

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I buy all my Mazda's from this dealership. The service is top notch and always provides excellent customer care. More

by CURTHUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Adam Sifodaskalakis, Jordan Udi, Alan Piacenta, Carrie Hoffman, Bradley Coleman, Craig Fournier, Bill Nolette

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Sep 29, 2024

Liberty Mazda responded

Curt, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

September 20, 2024

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Employee Rating

Excellent service as always! We have 3 Mazdas and all of them get serviced at Liberty! Jason Secor is the nicest and most helpful Service Manager I have ever met. I would highly More

by roburb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier , Jason Secor

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Sep 20, 2024

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

August 07, 2024

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Excellent service, timeliness and cost. It was very easy to make a convenient appointment and everything was explicitly explained. More

by racheltrudell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier

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Aug 07, 2024

Liberty Mazda responded

Rachel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2024

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I received excellent service, everyone was very knowledgeable, helpful, and friendly. The shuttle service was nice also. More

by tcaron77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier

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Jul 12, 2024

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 24, 2024

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Employee Rating

It’s location is convenient and it’s where I bought my car. I don’t do surveys due to minimum words. More

by LYNN.SCHREINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Liberty Mazda responded

Lynn, Thanks for sharing your thoughts about your experience with Liberty Mazda. Alana and our team appreciate your business and hope to see you again soon!

June 08, 2024

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Employee Rating

Exceptional service! Greeted before entering the service department. Work was finished in a hour. Professional and expert staff!. More

by fdehaas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier

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Jun 09, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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