Alan Richardson
Alan Richardson at Toyota of Cool Springs
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Alan Richardson

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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5.0
195 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

5.0

195 Reviews

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195 Reviews of Alan Richardson

December 11, 2024

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He was friendly and efficient. He answered all my questions and was patient. I am satisfied with my experience. More

by Dr.J
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Dec 13, 2024

Toyota of Cool Springs responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience. Please don't hesitate to reach out to us if there's anything more we can do!

December 02, 2024

Dealership Rating
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I talked with Trey before and after making a purchase. Trey is very knowledgeable and explained the extended warranty, existing warranty and GAP. I would highly recommend speaking with him before selectin More

by Aprhuntley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade, Matt Pool

Dec 05, 2024

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 06, 2024

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Alan was great with getting the vehicle I wanted and ensured that I was happy. I loved how quickly and smoothly the transaction went. More

by BB
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 08, 2024

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs, and positive feedback means the world to our staff, particularly the team members who assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 31, 2024

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Alan was really responsive, gave the exact model and options I requested and was mindful of price and transparent. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Nov 02, 2024

Toyota of Cool Springs responded

Hi Tim, we're happy you found our staff to be supportive during your experience here at Toyota of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

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Great no-nonsense place to buy a vehicle. Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before th More

by Beth Henderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Toyota of Cool Springs responded

Hello Beth, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 10, 2024

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Really nice ! And stayed till after closing to continue to help up and we didn’t feel rushed at at ! More

by torie2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Gile

Oct 13, 2024

Toyota of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 03, 2024

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Alan was very helpful and really good about communicating with me. He helped me to preorder a vehicle. More

by cherylkidd
Recommend Dealer
Yes
Oct 05, 2024

Toyota of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 18, 2024

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we came in and bought a 2018 VW Atlas. We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light c More

by Perry.ohearn
Recommend Dealer
No
Sep 22, 2024

Toyota of Cool Springs responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (615) 656-5240 at your earliest convenience to discuss how we can turn your experience into a positive one.

September 12, 2024

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I was impressed with the faculty and kindness shown as well as the quickness in getting the car I wanted to the dealership More

by carlymason13
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 06, 2024

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Employee Rating

We can’t say enough about Alan, he was so helpful and made sure we were satisfied every step in the car buying process. We definitely will reach out to him for all our future vehicle needs! If you need a More

by csh0430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Toyota of Cool Springs responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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