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Alan Richardson
Alan Richardson | Page 19
Sr. Sales Professional
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
242 Reviews
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
242 Reviews
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242 Reviews of Alan Richardson
May 21, 2020
I will never buy a car from ANYONE else again. I was sold a lemon 2 months ago and when the original salesman did NOTHING to help me, Al came through like a real superhero!!! He got me out of the lemon and i a lemon 2 months ago and when the original salesman did NOTHING to help me, Al came through like a real superhero!!! He got me out of the lemon and into a brand new 2020 camry!! More
by shinemoon
Other Employees Tagged: Trey Wade , Kenny Eastman, Ricky Hess, Director of Used Cars (Thanks for your help) Edward Walker in the shop (Thanks for referring me to Al)
April 27, 2020
Alan was awesome from the start. Any questions or concerns we had, he was able to answer right away. Negotiations were quick, painless, and most of all, fair. Would absolutely recommend cool spring concerns we had, he was able to answer right away. Negotiations were quick, painless, and most of all, fair. Would absolutely recommend cool springs Toyota and Alan. More
by paulpeay89
Other Employees Tagged: Ricky Hess
April 25, 2020
A big thank you to Alan Richardson for making this process smooth, getting it done, and delivering more than expected! Got me approved being self employed! Also thanks to Ricky Hess for assisting with process smooth, getting it done, and delivering more than expected! Got me approved being self employed! Also thanks to Ricky Hess for assisting with the financial process, and Toyota of Cool Springs for the great vehicle and excellent service, great staff, and getting me back on the road! More
by Adoniyah
Other Employees Tagged: Ricky Hess
April 20, 2020
These guys killed it! The best car buying experience I have had thus far. I will definitely be returning to Toyota of Cool Springs for future purchases. have had thus far. I will definitely be returning to Toyota of Cool Springs for future purchases. More
by phillip.paul26
Other Employees Tagged: Trey Wade , Sam Andrews, Roman Cobb, Louis Dunn
April 20, 2020
Alan is a most pleasant and personable soul who does what he says. Yes, we bought a new Toyota during the pandemic and he was both careful and professional. I have no hesitation to recommend him fully. he says. Yes, we bought a new Toyota during the pandemic and he was both careful and professional. I have no hesitation to recommend him fully. More
by Farmer Steve
April 14, 2020
Great experience I bought my first car ever with Alan! He was very helpful and made the process quick and easy. Ricky was also very helpful with the financial piece. I I bought my first car ever with Alan! He was very helpful and made the process quick and easy. Ricky was also very helpful with the financial piece. I will continue to go back to Toyota of Cool Springs to get my 4runner serviced thanks to their great customer service. Thanks all! More
by bkellogg1
Other Employees Tagged: Ricky Hess
March 18, 2020
It was a very smooth and easy transaction! Thanks to Alan and Yuri for their incredible customer service! Thanks again and I know will enjoy my new car!!! and Yuri for their incredible customer service! Thanks again and I know will enjoy my new car!!! More
by aprillajo3
Other Employees Tagged: Yuri Crawford
March 04, 2020
Alan was very helpful in assisting me to select the car I was looking for. It was my 1st time buying a car through a dealership & I do not regret going to Toyota it Cool Springs. He was very attentive & list was looking for. It was my 1st time buying a car through a dealership & I do not regret going to Toyota it Cool Springs. He was very attentive & listened to what I wanted. When I set my eyes on the car I wanted, Alan did everything he could to make sure I go home with the car the same day. He still keeps in touch which is very thoughtful of him. More
by Alina101
Other Employees Tagged: Denzel Petway
February 29, 2020
Great Experience I have very specific guidelines for even considering a purchase and Alan was able to meet these guidelines. He did not push for anything else, he simp I have very specific guidelines for even considering a purchase and Alan was able to meet these guidelines. He did not push for anything else, he simply listened to what I wanted and provided exactly that. More
by JWilston
