Alan Richardson | Page 13
Sr. Sales Professional
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
242 Reviews
Write a Review242 Reviews of Alan Richardson
March 06, 2023
Alan, listened to me even though I didn’t really know what I wanted lol. He suggested the Camry! We went on many test drives and he was patient with me and I thank you for that! I appreciate you Alan!! A what I wanted lol. He suggested the Camry! We went on many test drives and he was patient with me and I thank you for that! I appreciate you Alan!! Also, thank you to everyone involved in making this process happen. I will be sending/telling everyone about my experience as well. More
Other Employees Tagged: Trey Wade
February 19, 2023
Alan was super friendly and so willing to talk to us when we walked in. With his way of he approaching us, we just knew we would be buying from him. Considering the unfortunate circumstances for the entire c we walked in. With his way of he approaching us, we just knew we would be buying from him. Considering the unfortunate circumstances for the entire car industry, it was amazing how he made the whole purchasing experience the least stressful. We will keep his contact info handy for our next purchase in future, however far ahead it may be. Thank you Alan! More
January 31, 2023
Mr Alan Richardson and the Donnie the General manager showed exceptional customer service experience over the phone 📱 while going above and beyond in earning listening and understanding my concerns and showed exceptional customer service experience over the phone 📱 while going above and beyond in earning listening and understanding my concerns and what I'm looking for inna new vehicle. They need more Toyota Dealerships across the coast and USA to understand that the customer always comes 1st not the dealership Thank You Toyota of Cool Springs in continuing to work with me. More
Other Employees Tagged: Denzel Petway , Tory Robertson, Mark Uchenda, Donnie
January 19, 2023
Alan Richardson and Johnny Nuzzo are outstanding! They made the whole experience so enjoyable and fun. They are both so knowledgeable, helpful, patient and kind. They both are 5 stars in my book! They made the whole experience so enjoyable and fun. They are both so knowledgeable, helpful, patient and kind. They both are 5 stars in my book! More
Other Employees Tagged: Johnny Nuzzo
January 10, 2023
From ordering the truck to driving off the lot after delivery, Alan Richardson made the process as smooth as butter. Informative, helpful, communicative, diligent, and as cool as the other side of the p delivery, Alan Richardson made the process as smooth as butter. Informative, helpful, communicative, diligent, and as cool as the other side of the pillow. He gave plenty of heads up when to get my paperwork in order, was easy to schedule an appointment with, and would grab a beer with him anytime. Thanks Alan! More
Other Employees Tagged: Yuri Crawford

