Alan Richardson
Alan Richardson at Toyota of Cool Springs

Alan Richardson | Page 13

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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4.9
242 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

4.9

242 Reviews

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242 Reviews of Alan Richardson

March 06, 2023

Dealership Rating
Employee Rating

Alan, listened to me even though I didn’t really know what I wanted lol. He suggested the Camry! We went on many test drives and he was patient with me and I thank you for that! I appreciate you Alan!! A More

by MOON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Mar 08, 2023

Toyota of Cool Springs responded

Hi Moon, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 22, 2023

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Clean facility and my salesman Alan Richardson was ready and available for our scheduled appointment. More

by Flygirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2023

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 19, 2023

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Employee Rating

Alan was super friendly and so willing to talk to us when we walked in. With his way of he approaching us, we just knew we would be buying from him. Considering the unfortunate circumstances for the entire c More

by YB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 21, 2023

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 31, 2023

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Mr Alan Richardson and the Donnie the General manager showed exceptional customer service experience over the phone 📱 while going above and beyond in earning listening and understanding my concerns and More

by Camrytexas2020@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denzel Petway , Tory Robertson, Mark Uchenda, Donnie

Feb 03, 2023

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 31, 2023

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I have been please with the attentiveness they give to the prospective buyer's needs and preferences. There is a genuine interest shown in the customer. More

by Volfan254
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Toyota of Cool Springs responded

Hi, we appreciate your positive review about your recent experience with us! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 23, 2023

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Alan (Superman) was efficient and awesome. He worked out everything he could before I got there and made sure I had a great and pleasant experience More

by Jothany Haley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2023

Toyota of Cool Springs responded

Jothany, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 19, 2023

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Employee Rating

Alan Richardson and Johnny Nuzzo are outstanding! They made the whole experience so enjoyable and fun. They are both so knowledgeable, helpful, patient and kind. They both are 5 stars in my book! More

by Kimcoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Nuzzo

Jan 22, 2023

Toyota of Cool Springs responded

Hi Kimcoon, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 10, 2023

Dealership Rating
Employee Rating

From ordering the truck to driving off the lot after delivery, Alan Richardson made the process as smooth as butter. Informative, helpful, communicative, diligent, and as cool as the other side of the p More

by Will T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Jan 11, 2023

Toyota of Cool Springs responded

Hi Will, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 09, 2022

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Alan, Cap, and the rest of the staff were very attentive and helpful! They made the process easier. More

by djoneskh9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cap

Dec 11, 2022

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 26, 2022

Dealership Rating
Employee Rating

My purchase experience was a great one with sales rep Alan and the team members at this dealership. More

by ebright364
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Oct 31, 2022

Toyota of Cool Springs responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Toyota of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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