Alan Piacenta
Alan Piacenta at Liberty Mazda
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Alan Piacenta

Parts Specialist

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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5.0
55 Reviews
5.0

55 Reviews

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55 Reviews of Alan Piacenta

September 29, 2024

Dealership Rating
Employee Rating

I buy all my Mazda's from this dealership. The service is top notch and always provides excellent customer care. More

by CURTHUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Liberty Mazda responded

Curt, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

September 17, 2024

Dealership Rating
Employee Rating

They were welcoming. They are professional and friendly. They are attractive to your every needs. More

by Jonelle Edwards
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2024

Liberty Mazda responded

Thank you, Jonelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

September 12, 2024

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Specifically the service department is wonderful! ! Carrie is the best and deserves a raise !! 5 stars everytime I work with her More

by MYRIAH171
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Carrie Hoffman

Sep 13, 2024

Liberty Mazda responded

Thank you for the kind words for Carrie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 09, 2024

Dealership Rating
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The bilingual crew were excellent! Everyone included made my day... Felt welcomed and they were professional and trustworthy. I would recommend this dealership for I give them 11 ou More

by jlconcepcion
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez

May 09, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2024

Dealership Rating
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Liberty Mazda's service team is exceptional. Wouldn't trust my cars to anyone else. More

by patsyg0664
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 03, 2024

Liberty Mazda responded

Thank you so much, Patsy, for your kind words, and for taking the time to leave us this wonderful feedback!

March 05, 2024

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Greta experience and happy with the vehicle I had worked on. Definitely will be coming here more often! More

by Nat3Th3Gr3at
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Sanders, Craig Fournier , Edwin Payano

Mar 05, 2024

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greta here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

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Very customer focused, always keep me informed via a video as to what is wrong and what they are doing. Trust them completely! More

by SUEELLENHEWITT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zach Apruzzese, Brandi Waitt

Sep 18, 2023

Liberty Mazda responded

SueEllen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 11, 2023

Dealership Rating
Employee Rating

Since we bought our MPV. We always bring it for any service. We never had any problem and all the employees are very helpful, polite and the service it is very very good th More

by German
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella , Zach Apruzzese, Leo Kosikas, Jonathan Martinez, Brandi Waitt

Sep 11, 2023

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2023

Dealership Rating
Employee Rating

I had a car emergency which was taken care of by Keri. She made sure I had a loaner car which was excellent. I was able to get around the communicated with me updates on the car. She has excellent More

by CPEROD69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Person repairing my car made me feel very confident that work was done and the car had no other issues.

Sep 01, 2023

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

August 17, 2023

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Employee Rating

Great experience. Fast turnaround. Great waiting area and pleasant surroundings. Friendly staff. Nice cars! Clean shop! More

by ajpiacenta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Zeon Horsford, Michael Petrella , Zach Apruzzese, Brandi Waitt

Aug 18, 2023

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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