Ajmal Taujoo
Ajmal Taujoo at Russ Darrow Kia of Wauwatosa

Ajmal Taujoo

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.5
42 Reviews
4.5

42 Reviews

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42 Reviews of Ajmal Taujoo

April 04, 2026

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Very convenient by being close to the freeway. The people are knowledgeable and friendly. It was a very fast service. More

by donovan.bell
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2026

Russ Darrow Kia of Wauwatosa responded

What a pleasure to see you appreciated our location near the freeway and our knowledgeable, friendly team. It’s great to hear that your Kia Seltos received fast service. We look forward to helping with your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

November 07, 2025

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Reason for a visit recall on Multi-function switch. Thank you for the service and the car wash More

by happyr426
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 07, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

October 29, 2025

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Well first I wanna say thank you! But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys th More

by Jessica
Service Price Transparency
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Recommend Dealer
No
Nov 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for this feedback, Jessica. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Kiscellus matt.kiscellus@russdarrow.com

Nov 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for this feedback, Jessica. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Kiscellus matt.kiscellus@russdarrow.com

October 15, 2025

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Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev More

by Mmeressa
Service Communication
Recommend Dealer
No
Oct 18, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Kiscellus matt.kiscellus@russdarrow.com

Oct 18, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Kiscellus matt.kiscellus@russdarrow.com

October 11, 2025

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They over priced and want you to pay for things that they think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and tru More

by mlshorter04
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 15, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

Oct 15, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

September 21, 2025

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The staff in the service center really show they care about their customers. They provide great, reliable service. More

by KELLYMAE610
Service Price Transparency
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Recommend Dealer
Yes
Sep 21, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

September 19, 2025

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Dealer was fast to take the car in and replace the parts well providing me a free loaner vehicle. More

by jaminb236
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Recommend Dealer
Yes
Sep 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

September 16, 2025

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I bought a used vehicle that stopped working one hour off the lot the service department stated it would cost 2700 to fix the clutch do to user error total cost plus. Car repair and loan cost would be More

by ACATNAMEDPRETTY
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Recommend Dealer
No

Other Employees Tagged: James Christy , Anthony Mendez

Sep 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

Sep 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

September 01, 2025

Dealership Rating
Employee Rating

The customer service is nice. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. More

by DANAANDNEIKO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

August 13, 2025

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The staff at this dealership are all incredibly amazing especially Bernardo this dealership is my most favorite More

by ANGELA7779
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

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