Ajmal Taujoo

Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More

by Mmeressa Verified Customer Verified Customer

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They over priced and want you to pay for things that they think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and tru think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and truthful with your customers. More

by mlshorter04 Verified Customer Verified Customer

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The staff in the service center really show they care about their customers. They provide great, reliable service. about their customers. They provide great, reliable service. More

by KELLYMAE610 Verified Customer Verified Customer

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Dealer was fast to take the car in and replace the parts well providing me a free loaner vehicle. well providing me a free loaner vehicle. More

by jaminb236 Verified Customer Verified Customer

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I bought a used vehicle that stopped working one hour off the lot the service department stated it would cost 2700 to fix the clutch do to user error total cost plus. Car repair and loan cost would be off the lot the service department stated it would cost 2700 to fix the clutch do to user error total cost plus. Car repair and loan cost would be 13000 for a garden ornament More

by ACATNAMEDPRETTY Verified Customer Verified Customer

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The customer service is nice. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. More

by DANAANDNEIKO Verified Customer Verified Customer

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When I made the appointment it showed that my price would be $168. When I picked up the car it was 212. They never reset my service reminder and my sunroof shield was closed. be $168. When I picked up the car it was 212. They never reset my service reminder and my sunroof shield was closed. More

by bjmainwood Verified Customer Verified Customer

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The staff at this dealership are all incredibly amazing especially Bernardo this dealership is my most favorite especially Bernardo this dealership is my most favorite More

by ANGELA7779 Verified Customer Verified Customer

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Friendly Staff they take real good care of me on every visit. They efficiently answer any questions or concerns to the best of their knowledge. visit. They efficiently answer any questions or concerns to the best of their knowledge. More

by VDIAMOND24 Verified Customer Verified Customer

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I have always received great service and I have been coming here for many years. coming here for many years. More

by denisemoffitt41 Verified Customer Verified Customer

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