Aidan Jones

Thank you Metro Ford! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! More

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Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. Always courteous and accommodating. Service is beyond excellent. More

by wthayer1945 Verified Customer Verified Customer

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Fast and friendly service. Repaired the first time wish I had purchased vehicle from Metro Repaired the first time wish I had purchased vehicle from Metro More

by Lbchambs Verified Customer Verified Customer

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The story I was given about the noise coming from my steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if they could find it. Obviously they could not find the source. Then when I questioned Aiden because it was put on my service print out that 'no abnormal noises heard, could not verify concern' two different stories. Aiden then told me that they were checking the frame of the truck for the noise. These are obviously two different stories. I know I am a woman with truck with blond hair but I am not stupid!! This is not my first rodeo with a Ford truck. The inside door handle, steering wheel, and middle arm rest were cover in grease. To say the lest I am not happy. I was there over 2 and a half hours and all you heard was how far behind they were in the service department. More

by niskyredspider Verified Customer Verified Customer

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Went in for an oil change. Was in and out in about half hour. Aidan is always a pleasure to work with. Was in and out in about half hour. Aidan is always a pleasure to work with. More

by MelTen Verified Customer Verified Customer

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As always service is excellent. The quick oil/tire rotation scheduling is a great convenience. The quick oil/tire rotation scheduling is a great convenience. More

by jjpar Verified Customer Verified Customer

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Courteous, pleasant. Explained it all is terms I understood. Told me what I needed and what I didn't need. Explained it all is terms I understood. Told me what I needed and what I didn't need. More

by RUTHIEANNIE428 Verified Customer Verified Customer

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Aiden was great. Very friendly and professional He addressed all my concerns. Upon picking up my vehicle the receptionist was pleasant and courteous. The technician a Very friendly and professional He addressed all my concerns. Upon picking up my vehicle the receptionist was pleasant and courteous. The technician assigned to my vehicle was outstanding. All my issues were resolved. Fantastic Service Department More

by Lbchambs Verified Customer Verified Customer

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The phone was answered by a real person in seconds. .directed me to service,another person! Took care of me immediately. Service was wonderful everyone kind. 2 thumbs up! Thank you!! .directed me to service,another person! Took care of me immediately. Service was wonderful everyone kind. 2 thumbs up! Thank you!! More

by Omalley01 Verified Customer Verified Customer

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Fast and efficient good communication easy to make appointment waiting area was comfortable needed some water appointment waiting area was comfortable needed some water More

by kammcbride29 Verified Customer Verified Customer

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