Afton Stark | Page 30

I can’t believe I’m driving MY DREAM CAR!!! I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came her I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came here with my boyfriend to meet with AFTON in hopes of getting a Lexus RX 350 as a birthday gift... Well the numbers just did not work due to the negative equity I had to carryover from my trade-in; I was CRUSHED to say the least. My bf kept telling me you can try it again next year & I was so OVER him saying that until I realized he did it b/c he was going to propose to me a week later... (mic drop) He wanted my birthday to be memorable b/c of him not the car, lol... We got married in July of 2018!!! So here we are an entire year later, my current car is still in good condition but could use some TLC that I was going to have to pay for out of pocket. I looked into multiple other options & dealerships, but the road led me back to AFTON... It was a Sunday evening & I kept thinking about our first interaction when she told me she understood my situation b/c she had been in the same one & worked her way out of it. I couldn’t afford to wait any longer & the clock was ticking on me making the decision to refinance my current car or just get a newer one, so I looked for AFTON’s number (still in my phone from the previous year) & texted her right then... I thought “This is CRAZY! She’s not going to remember you & it’s SUNDAY... She’s not even at work!” I’m happy to say I was wrong... She did remember be & she texted me back promptly that same evening. By the next morning (Monday), I had texted her all of the info for my trade-in to see how much they could give me for it; by Thursday evening I was able to visit the showroom again... This time I had ZERO EXPECTATIONS! I told her I just wanted a newer car that was affordable & she said she could definitely do that. She remembered the car I really wanted from the previous year’s notes she’d saved & within 30 minutes had found a newer one in my price range... We took it for a test drive & I FELL IN LOVE, but I still tried not to get my hopes up b/c “what are the odds this is going to work out now in less than a week’s time & I wasn’t even asking for it?!”... Well it worked! I spoke with AFTON about financing over the next two days (Friday/Saturday) then picked up MY DREAM CAR on Monday afternoon!!! AFTON was wonderful throughout the entire process. She was down to earth, relatable & kept me informed every step of the way! AFTON is AWESOME!!! More

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Flawless experience My experience with Dallas lease returns was the best that i’ve had...with any car dealership...ever! I highly recommend Afton Stark to anyone who is i My experience with Dallas lease returns was the best that i’ve had...with any car dealership...ever! I highly recommend Afton Stark to anyone who is in the market for a car. I will be recommending her and Dallas lease returns to my friends. The deal that she was able to secure for me was better than the wholesale price that I got at auction. She got me the best interest rate that I have had in years. When i arrived, Afton was waiting for me with the paper work. It was completed in about 10 minutes. My new truck was fueled up,detailed and ready to go. All told, i was able to buy a car in between appointments and it was an incredible deal. I also want to mention that Kris Gaerlan contacted me early on and specifically recommended Afton. I can’t speak for anyone else, but Afton and Kris we’re top notch. More

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Great Customer Service I reviewed DLR's off the internet and selected Afton to help me find a new/used car for my soon to be 16yr old daughter. She was so thorough on each a I reviewed DLR's off the internet and selected Afton to help me find a new/used car for my soon to be 16yr old daughter. She was so thorough on each and every car we looked at. As she found a car, I would do research and she was always willing to move on to something else. Her enthusiasm throughout the entire process never faltered and she was always willing to help me find the right car. Her personality and professionalism is outstanding. I would recommend her to anyone who is looking for a new car. More

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Great Experience I would do business with them again. They made our buying experience so easy. Mrs Stark met us after hours to get our vehicle because we live out of t I would do business with them again. They made our buying experience so easy. Mrs Stark met us after hours to get our vehicle because we live out of town. The customer service here is AMAZING and we have dealt with several car companies before them. More

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Love my F-150! Buying process was a breeze and would recommend this dealership to anyone. In and out in 2 hours, with no pressure sales like one of the large car dea Buying process was a breeze and would recommend this dealership to anyone. In and out in 2 hours, with no pressure sales like one of the large car dealerships. More

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Excellent experience Our son found the perfect vehicle, 4 hours away in Dallas. Afton was so accommodating and so much help and we love our new truck! Our son found the perfect vehicle, 4 hours away in Dallas. Afton was so accommodating and so much help and we love our new truck! More

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Very pleased with our purchase Amazing! I have purchased from other dealerships, some known for their service but this place truly knows customer service. As a single mom, it is ver Amazing! I have purchased from other dealerships, some known for their service but this place truly knows customer service. As a single mom, it is very difficult to find someone to trust in this business but they took care of my daughter by giving her a safe, reliable car while also taking care of my budget. The quality of our purchase is fabulous AND it was priced thousands less than other dealerships!! They worked with my single income budget to make it all happen. My daughter is now driving a car I am confident will last many years and it has a warranty, that peace of mind is priceless. The whole car-buying process here is the best I have experienced, I felt like we were buying a new car with the care we received. I purchased a new car last year from a very well-known dealership in Dallas and they did not take as good care of me compared to Dallas Lease Returns' attention to detail and customer service. They truly do make it feel like you are buying a new car. I am very pleased and grateful to find someone I can trust and will only shop here in the future. Go see them, ask for Afton. More

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Great Experience Great customer service and very easy to deal with. Quickest and best car buying experience I’ve ever had! Will definitely recommend to friends and fam Great customer service and very easy to deal with. Quickest and best car buying experience I’ve ever had! Will definitely recommend to friends and family. More

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Honest, customer "first" service, great deal. Friendly, caring salesperson, (Afton Stark). Proffessional service. They have a "work with the customer" attitude that meant alot to us. Afton treated Friendly, caring salesperson, (Afton Stark). Proffessional service. They have a "work with the customer" attitude that meant alot to us. Afton treated us like a friend, which is hard to come by these days. More

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Afton is amazing! I have poor credit and Afton and Ken were able to find me a way out of a vehicle I was completely upside down in. I’m extremely busy and don’t have t I have poor credit and Afton and Ken were able to find me a way out of a vehicle I was completely upside down in. I’m extremely busy and don’t have time to sit at a dealership for 8 hours negotiating a deal; she was able to do the deal through phone and email. It made my car buying experience stress free. Ohhhh and she delivered the car all the way to Fort Worth! Being a small business owner myself, I value customer service and Dallas LeaseReturns exceed my expectations. Thank you for my experience and I look forward to working with Afton and Ken in the future. More

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