Afton Stark | Page 31

First class service and the BEST selection in DFW I have purchased over 10 vehicles in my lifetime and hands down, my experience with DLR has been the best. The process was quick and painless. No hass I have purchased over 10 vehicles in my lifetime and hands down, my experience with DLR has been the best. The process was quick and painless. No hassling over price, prying sales people or deceptive pricing. Most importantly the Integrity and professionalism of my sales person Afton Stark was in a class of it's own. She made me a priority and all calls or questions were answered with urgency, even when she was off. Kerron Sayers was equally amazing. Very personable and insured that I 100% satisfied with my Mercedes Benz. I will use DLR for all future purchases going forward. More

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Made buying a car smooth and painless Afton and Kerron were friendly, professional, knowledgable, and very pleasant to work with. The last time I bought a car, I was at the dealership for Afton and Kerron were friendly, professional, knowledgable, and very pleasant to work with. The last time I bought a car, I was at the dealership for hours. But at DLR the process was seamless! More

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Really bad Told the gal Afton that i did not want the warranty latter found out she did put the warranty her mistake she was noy a honest person Told the gal Afton that i did not want the warranty latter found out she did put the warranty her mistake she was noy a honest person More

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Wonderful customer service on no-sale Although I did not end up purchasong, Afton was incredible throughout the process. She was prompt and a pleasure to deal with. Highly recommend her. Although I did not end up purchasong, Afton was incredible throughout the process. She was prompt and a pleasure to deal with. Highly recommend her. More

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Exceptional service!!! I appreciate the professionalism and integrity from Afton Stark and Don Webb through the whole car process. They went above and beyond to ensure a smo I appreciate the professionalism and integrity from Afton Stark and Don Webb through the whole car process. They went above and beyond to ensure a smooth execution in the trade in and purchase of a vehicle. The inventory selection is good and seems to have something for everyone because they don’t last long. They worked with my budget and credit score. I will definitely get my next vehicle from here and especially through Afton and Don. Great team! More

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Great experience at DLR Afton Stark went above and beyond to assist me. I will definitely refer her to my friends and let them know to check out Dallas Lease Returns. Big s Afton Stark went above and beyond to assist me. I will definitely refer her to my friends and let them know to check out Dallas Lease Returns. Big selection of autos and trucks from which to choose at a good value. More

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Very professional Afton was a great communicator and worked to help us find the right car. I would call her again when I am needing help finding a car. Afton was a great communicator and worked to help us find the right car. I would call her again when I am needing help finding a car. More

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To the point No haggling, straight shooter, great sales staff. Experience was on the point and a pleasing experience with Chris and Afton, Will consider purchasin No haggling, straight shooter, great sales staff. Experience was on the point and a pleasing experience with Chris and Afton, Will consider purchasing another car there in the future. More

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Dealership with class I have purchased many automobiles over the past 40 + years and DLR was my best experience ever! The sales staff were awesome and treated me like famil I have purchased many automobiles over the past 40 + years and DLR was my best experience ever! The sales staff were awesome and treated me like family throughout the process. All me future purchases will be with them. More

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I can’t believe I’m driving MY DREAM CAR!!! I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came her I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came here with my boyfriend to meet with AFTON in hopes of getting a Lexus RX 350 as a birthday gift... Well the numbers just did not work due to the negative equity I had to carryover from my trade-in; I was CRUSHED to say the least. My bf kept telling me you can try it again next year & I was so OVER him saying that until I realized he did it b/c he was going to propose to me a week later... (mic drop) He wanted my birthday to be memorable b/c of him not the car, lol... We got married in July of 2018!!! So here we are an entire year later, my current car is still in good condition but could use some TLC that I was going to have to pay for out of pocket. I looked into multiple other options & dealerships, but the road led me back to AFTON... It was a Sunday evening & I kept thinking about our first interaction when she told me she understood my situation b/c she had been in the same one & worked her way out of it. I couldn’t afford to wait any longer & the clock was ticking on me making the decision to refinance my current car or just get a newer one, so I looked for AFTON’s number (still in my phone from the previous year) & texted her right then... I thought “This is CRAZY! She’s not going to remember you & it’s SUNDAY... She’s not even at work!” I’m happy to say I was wrong... She did remember be & she texted me back promptly that same evening. By the next morning (Monday), I had texted her all of the info for my trade-in to see how much they could give me for it; by Thursday evening I was able to visit the showroom again... This time I had ZERO EXPECTATIONS! I told her I just wanted a newer car that was affordable & she said she could definitely do that. She remembered the car I really wanted from the previous year’s notes she’d saved & within 30 minutes had found a newer one in my price range... We took it for a test drive & I FELL IN LOVE, but I still tried not to get my hopes up b/c “what are the odds this is going to work out now in less than a week’s time & I wasn’t even asking for it?!”... Well it worked! I spoke with AFTON about financing over the next two days (Friday/Saturday) then picked up MY DREAM CAR on Monday afternoon!!! AFTON was wonderful throughout the entire process. She was down to earth, relatable & kept me informed every step of the way! AFTON is AWESOME!!! More

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