Adrian Chapa
Adrian Chapa at Big Star Hyundai
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Adrian Chapa

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6
170 Reviews
4.6

170 Reviews

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170 Reviews of Adrian Chapa

January 20, 2025

Dealership Rating
Employee Rating

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 20, 2025

Dealership Rating
Employee Rating

I went for an Oil Change and a Tire Rotation. They did a great job! More

by MS.ROBERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 20, 2025

Dealership Rating
Employee Rating

I came for an Oil Change, and a Tire Rotation. It all went very well! More

by MS.ROBERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 18, 2025

Dealership Rating
Employee Rating

Good job everyone. Everything works now. See you guys soon but hopefully not too soon More

by ARAUJOGMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 18, 2025

Dealership Rating
Employee Rating

The dealership is ok. I normally don’t have any issues when I come here. More

by Nakisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 18, 2025

Dealership Rating
Employee Rating

It has been a bad experience from purchase to warranty work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with More

by Tgr6669
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2025

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please feel free to contact me directly. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 17, 2025

Dealership Rating
Employee Rating

Got my car in and out quickly. Very good communication between service manager. Very happy with service. More

by LISAPHENIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 14, 2025

Dealership Rating
Employee Rating

Adrian Chapa is the best! I send all my Hyundais from across town only to him. Keep up the great work. More

by OK_USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 10, 2025

Dealership Rating
Employee Rating

I was treated like family for the service of my wife’s car, loved the pre-video of the overall car inspection, honest and friendly service. Thanks More

by Jklig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 10, 2025

Dealership Rating
Employee Rating

Always a great experience. Adrian is the best. What else do you want me to say? More

by foster1859
Recommend Dealer
Yes
Jan 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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