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Adrian Chapa
Adrian Chapa at Big Star Hyundai
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Adrian Chapa

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
160 Reviews
4.7

160 Reviews

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160 Reviews of Adrian Chapa

January 04, 2025

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Employee Rating

Big Star Hyundai has a Great service department, ask for Paul, he will get you in and out quickly. More

by WISHART.DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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January 03, 2025

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Employee Rating

Customer service was great. They communicated well and the pictures and video they sent explaining everything going on was wonderful. More

by NathanP
Recommend Dealer
Yes
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Jan 03, 2025

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 31, 2024

Dealership Rating
Employee Rating

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Opersteny, Kohl Young, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber, Jimmy Kirby

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Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 30, 2024

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Employee Rating

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

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Dec 31, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 29, 2024

Dealership Rating
Employee Rating

Great service 😃. Everything was done in a timely manner, and service was very friendly! Thanks More

by JACKZMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

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Employee Rating

Really Quick service with great video updates. Lobby area very clean with great hot chocolate More

by sjackson1722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

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Employee Rating

Very professional friendly service and willing to answer your questions great service and professional friendly More

by wlewis5719@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 26, 2024

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Employee Rating

Brian was very responsive. Technician video is very helpful going through the details. Speed on oil change was alot quicker than in the past More

by Sylviamcerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

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Dec 27, 2024

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 23, 2024

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Employee Rating

Bryan was excellent in providing everything I needed to get my vehicle inspected, he offered great customer service!!! More

by t-ivie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez , Madison Hartung, zzNatalie zzDiosdado, zzBilly zzWilliams

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Dec 24, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 22, 2024

Dealership Rating
Employee Rating

Excellent experience as always at Big Star Hyundai. In and out as promised. Nice facility. More

by PREMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Juan Vasquez, Kaleb Chadwell , zzNatalie zzDiosdado, zzBilly zzWilliams

Report | Print
Dec 23, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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