Adrian Allen | Page 14

Ive done this review 4 times now. Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our car, when you said it would take 2 weeks. Make us drive from Sugarland to get a second loaner car. Then tell us our service dog was not allowed in the loaner car. Our service dog has more rights than any of us, including the people at your dealership that said she couldn't. We could sue you for that... And to think we was looking to buy a new truck from you. NEVER WILL WE BE BACK THERE FOR ANY REASON....ANd will never recommend anyone to go to your dealership.... Very unprofessional..... More

by larryandremyreed Verified Customer Verified Customer

Report | Print

We have received great service everytime we’ve had to come. The people have been very helpful and nice as well. come. The people have been very helpful and nice as well. More

by SCIYRE08 Verified Customer Verified Customer

Report | Print

Quick and friendly. In and out in a short time. Will definitely recommend for service. In and out in a short time. Will definitely recommend for service. More

by MCDOWELL1139 Verified Customer Verified Customer

Report | Print

Ms. Kelli my Service Tech was amazing to work with. She ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! More

by JSTOOLMAN Verified Customer Verified Customer

Report | Print

Great Job, all I did was gave instructions and my car was completed in a timely manner. Thanks to Adrian completed in a timely manner. Thanks to Adrian More

by KRILEY10 Verified Customer Verified Customer

Report | Print

I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and parts, make everyone's job more difficult. Overall good job under the conditions. More

by JARRODWILLIAMSSR Verified Customer Verified Customer

Report | Print

People were friendly and they got done in good time and the work was very good did a good job the work was very good did a good job More

by jhintx Verified Customer Verified Customer

Report | Print

Randall Reed Ford is a first class organization. Each time I come to get my car serviced, I receive good quality service and good advise from competent Advisors there. Everybody that I have come a Each time I come to get my car serviced, I receive good quality service and good advise from competent Advisors there. Everybody that I have come across there, has been courteous and helpful. More

by KTFRAZIER22 Verified Customer Verified Customer

Report | Print

Excellent staff and workmanship. Never a problem with these people. Will come back the next time. Never a problem with these people. Will come back the next time. More

by ROBMI99 Verified Customer Verified Customer

Report | Print

slow. my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you More

by PAULGRIFFIN16 Verified Customer Verified Customer

Report | Print