Adam Moon | Page 24

Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More

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New Car I went in to test drive an X4, loved it, and bought the car the same day. Everyone at the dealership was super friendly, accommodating, and easy to wo I went in to test drive an X4, loved it, and bought the car the same day. Everyone at the dealership was super friendly, accommodating, and easy to work with. More

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No hassle leasing with BMW of Westlake This is my second BMW I have leased through John Caruso and Adam Moon. Both are easy to work with and are no hassle in looking at deals. They always This is my second BMW I have leased through John Caruso and Adam Moon. Both are easy to work with and are no hassle in looking at deals. They always work with me to find the right car at the right monthly payment. More

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Radio Purchased a vehicle in August of 2015. There was some discrepancy resolving satellite radio subscription. The Internet team was fantastic is getting Purchased a vehicle in August of 2015. There was some discrepancy resolving satellite radio subscription. The Internet team was fantastic is getting the issue resolved. Excellent customer service!!! More

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Outstanding: Dealership with friendly staff and management I purchased a 2013 BMW 740ix from BMW of Westlake. The salmon Jerry Mancini, to the General Manager give me outstanding service, listened to my needs I purchased a 2013 BMW 740ix from BMW of Westlake. The salmon Jerry Mancini, to the General Manager give me outstanding service, listened to my needs and assisted me in selecting a car best for my daily needs. The Finance Manager/Director were easy to get along with helped process my loan and the documents and a friendly manner. I will surly purchase my next vehicle from the same location. I had been to many dealers and felt the only interest was the profit margin. However, at BMW Westlake they made me feel I was important as a customer. More

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pleasent experience Fast pleasent experence. The staff went out of their way to make me happy and get me what I needed. The did not try to low ball me or rip me off like Fast pleasent experence. The staff went out of their way to make me happy and get me what I needed. The did not try to low ball me or rip me off like other dealerships in the past. More

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Very good experience. Ken was very helpful in selecting my new car. The Show Room was pleasant, the test drive was stressless, and I love my new car. Thanks Ken. Ken was very helpful in selecting my new car. The Show Room was pleasant, the test drive was stressless, and I love my new car. Thanks Ken. More

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Great Experience! For years, my cousin has been a loyal BMW customer. He always raved about his cars, customer service and overall experiences. When my lease was up h For years, my cousin has been a loyal BMW customer. He always raved about his cars, customer service and overall experiences. When my lease was up he persuaded me to shop at BMW in Westlake, OH. I'm glad I did. Initially there was a small miscommunication BUT the ENTIRE staff (from the salesman to the Manager to the supervisor) went over and beyond to please me and resolve the situation. I thank them all and highly recommend BMW of Westlake! More

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Best Place to Buy A BMW....PERIOD!!! My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out o My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out of their way to make sure each step was met with incredible attention to detail. My wife absolute loves her new BMW and we will undoubtedly be back for our next BMW. The best compliment we could give Ganley BMW is we will recommend them to everyone we know. Thanks guys! More

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Best Buying Experience I Ever Had I recently purchased a Certified Pre-Owned BMW 328i X Drive from these folks and it was an amazing experience. I live in Washington DC and found them I recently purchased a Certified Pre-Owned BMW 328i X Drive from these folks and it was an amazing experience. I live in Washington DC and found them on autrotrader. Ganley BMW had the best selction and very fair pricing on top of the best customer service in my 20 plus years of buying. I made the purchase over the phone, the process was actually enjoyable! When I arrived my BMW was meticulously cleaned, full of gas ,owners manuals and both sets of keys! I have had to go a round or two with some previous dealers regarding these items. It was just a great experience I strongly encourage anyone looking for a car to check these folks out! Absolute gentlemen! It was worth the 400 mile trip and I thank Ganley BMW for their integrity. And they have the best key chains too! Best Regards, Matthew Murphy More

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