Adam Bent | Page 3

Organized, friendly, knowledgeable. Helped me figure out some things on my computer and settings good job Helped me figure out some things on my computer and settings good job More

by suzyqj Verified Customer Verified Customer

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Very courteous and accommodating. Gave me a ride Bass Pro during long wait. Coffee and snacks provided. Gave me a ride Bass Pro during long wait. Coffee and snacks provided. More

by fhare900 Verified Customer Verified Customer

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Great service and the staff was so good about explaining the issues and repair options. the issues and repair options. More

by KIMPUSKA Verified Customer Verified Customer

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The Little Rock Subaru dealership quickly figured out what was wrong with my car, let me know that my car was not safe to drive and quickly got me a loaner car to use while mine was getting fixed. My car what was wrong with my car, let me know that my car was not safe to drive and quickly got me a loaner car to use while mine was getting fixed. My car was repaired sooner than originally expected and almost totally covered under warranty. I paid very little compared to what it could have costed. We have been Subaru clients for about 10 years now and are always pleased with the cars, the dealerships, and customer service. More

by NTHAXTON07 Verified Customer Verified Customer

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We arrived at the dealership as a road trip emergency. About 100 miles out of Little Rock, our tire pressure alert light turned on. Being one of the two Subaru dealership in all of Arkansas, they were tot About 100 miles out of Little Rock, our tire pressure alert light turned on. Being one of the two Subaru dealership in all of Arkansas, they were totally full with scheduled appointments. Never the less, they inspected the tire and confirmed it was an emergency situation. While we waited in a very comfortable waiting area with a full complimentary cafe, put the car in line for service. I had a tire warranty I had purchased at the time we purchased the car. The service department worked through all the paperwork, replaced the tire, and did it all with friendliness. I apologize for not remember the Service Department team that worked with us. They were all great. More

by ELISSTAR2 Verified Customer Verified Customer

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by ataylor77 Verified Customer Verified Customer

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A few months ago I purchased a set of tires from Subaru of Little Rock. It was the second time I have purchased tires from the dealership and the second time I was glad I did. The prices are competitive of Little Rock. It was the second time I have purchased tires from the dealership and the second time I was glad I did. The prices are competitive plus I receive free tire rotation with each oil change and a road hazard warranty. The last item on that list is worthy of the 5 star rating. Last week I discovered a slow leak in a rear tire. I was able to drive to the dealership where they found a screw in the tire and located in a place that could not be repaired. I was first told that it would be 5 hours before a replacement tire would be delivered and my service writer attempted to secure a rental for me to avoid the wait. When he couldn't do that, he left the shop, retrieved the new tire and had me out of the store in about an hour. All that to honor a free warranty. Outstanding service. One more thing; this is the second time I have been lucky, or unlucky enough to make use of the warranty. I also encountered a road hazard while I was driving on the first set I bought from the dealer. You may not want to stand next to me in a thunderstorm with that kind of luck/ More

by LORETTAFAN Verified Customer Verified Customer

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Quick, attentive service with friendly employees. Use of text updates are appreciated and make the wait seem even shorter. I drive two hours to get it done and foresee myself continuing to do even Use of text updates are appreciated and make the wait seem even shorter. I drive two hours to get it done and foresee myself continuing to do even after the initial service plan ends. More

by sambewell28 Verified Customer Verified Customer

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Following a battery replacement the car was returned to me with no working GPS, no way to reset radio stations, lights not working normally, driver recognition erased, unable to take or make calls. Tried me with no working GPS, no way to reset radio stations, lights not working normally, driver recognition erased, unable to take or make calls. Tried to reset Apple Maps and directions were shown as an incoming call. After many trips to Subaru the issues appear to be resolved. Adam Bent and Jessie Havniear were very responsive as we worked through the issues. I don’t understand why, after purchasing a (very expensive) battery, no checks were performed to ensure all systems were working before the car was returned to me. More

by acaverley Verified Customer Verified Customer

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Great place loved doing business Thanks for helping with my purchase of the outback. Wonderful my purchase of the outback. Wonderful More

by Brock_ledbetter Verified Customer Verified Customer

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